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CIS-FSM dumps questions answers

ServiceNow CIS-FSM Dumps

Exam Code:
CIS-FSM
Exam Name:
ServiceNow Certified Field Service Management (FSM) Implementation Specialist
Last Update: May 29, 2024
86 Questions
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ServiceNow Certified Field Service Management (FSM) Implementation Specialist Questions and Answers

Questions 1

What determines if a rejected task is dynamically assigned to the same agent in the next 24 hours or not?

Options:

A.

A system properly

B.

Unassignment constraints

C.

Agent task rejection preferences

D.

Multiple assignment rules

Questions 2

Where can you control the maximum number of tasks that can be selected when manually running dynamic scheduling?

Options:

A.

Field service assignment configuration

B.

Dynamic scheduling system properties

C.

Central dispatch configuration

D.

Dynamic scheduling configuration

Questions 3

As it pertains to time recording, FSM Rate Card Task Work (Billable) and FSM Rate Card Task Work OT (Billable), are examples of what?

Options:

A.

Time worked

B.

Labor rate cards

C.

Rate types

D.

Time cards