Genesys GCX-GCD Dumps
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GCX-GCD PDF vs Testing Engine
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Genesys Cloud CX: Developer Certification Questions and Answers
If you have not created any additional templates, you will have several default template options when creating a new script.
These default templates are: (Choose four.)
Blank Script: A script without any pre-configured components, providing a blank canvas for customization.
Default Callback Script: The default script that pops for callbacks. Use this script if you have not specified another script in Architect to run in response to an in-queue callback action.
Default Inbound Script: The default script that pops for inbound calls.
Default Outbound Script: A default script for outbound dialing. It contains a control for updating contact list fields. When you base a script on this template, you must select a contact list in the script’s properties. Otherwise, Scripter shows no edit fields.To assign a Prompt resource using the API, you must have the _______________ permission assigned.
For web chat, widget permissions must be assigned to the user.
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