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GCP-GC-IMP dumps questions answers

Genesys GCP-GC-IMP Dumps

Exam Code:
GCP-GC-IMP
Exam Name:
Genesys Cloud Certified Professional - Implementation
Last Update: Mar 25, 2024
50 Questions
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Genesys Cloud Certified Professional - Implementation Questions and Answers

Questions 1

You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

Options:

A.

Resend the invite.

B.

Add John to Genesys Cloud again so that a new invitation will be generated.

C.

Submit a ticket to Genesys Cloud support.

D.

Reset John’s password and let him know the password to log in with.

E.

Tell John to be patient and wait for the email to arrive.

Questions 2

Which feature is used to share a document of size 1 GB size through chat?

Options:

A.

Attach Button

B.

Workspace sharable link

C.

Drag and Drop

D.

Add web links

Questions 3

Which of the following statements are true? (Choose two.)

Options:

A.

You can view both protocol and media capture logs.

B.

You cannot view either type of log file.

C.

You can view protocol capture logs but not media capture logs.

D.

Media capture logs can be read only with the support of customer care.

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