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SHRM-SCP dumps questions answers


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SHRM Senior Certified Professional
Last Update: Jul 16, 2024
134 Questions with Explanation
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SHRM Senior Certified Professional Questions and Answers

Questions 1

A global manufacturing organization is dealing with a high level of attrition among machine operators as well as difficulty recruiting machine operators at a recently acquired factory. The HR director is attempting to address the issue. During exit interviews, multiple employees mention they are leaving to take higher-paying jobs at other companies in the area. The HR director of the factory in that country believes that the company needs to raise the salaries of the machine operators to address this. The HR director contacts the chief human resource officer (CHRO) to discuss the need for a salary adjustment. The CHRO is located in another country and has never been to the country where the factory is located. The CHRO reviews the most recent salary study for the region and indicates that the salaries the company is paying are competitive with other companies in the region. The CHRO also says that due to recent increases in operating expenses and declines in revenue, it would be financially irresponsible to provide raises.

If the HR director does secure a salary raise for the machine operators, how should the HR director assess whether it is effective in dealing with the machine operator recruitment and retention problem?



Conduct monthly pulse surveys with machine operators to gauge the overall morale of the machine operators.


Compare machine operator turnover statistics in the year following the raise to the year before the raise.


Conduct focus groups with machine operators to gauge their sentiments regarding the raise.


Review time-to-fill statistics for all machinist vacancies both before and after the raise.

Questions 2

An HR manager wants employees to acquire the skills to respond appropriately to practical situations. Which training style would be most effective?







Knowledge content


Blended learning

Questions 3

The global mobility team contacts an expatriate on assignment and advises that a new position has opened in the home country and a repatriation process will be initiated in two weeks. What is the most effective way to manage the repatriation process in this situation?



Extend a sincere apology to the expatriate for the untimely repatriation and offer assistance to minimize any inconveniences.


Provide a thorough job description to prepare the expatriate for the new assignment and offer to connect them to the new manager.


Assess the situation of the expatriate with regard to repatriation against current assignment terms and conditions.

D Inform the expatriate of the details of the repatriation and reassure them that everything will be handled by the home country