L3M4 Sample Questions Answers

Explanation

Monitor / evaluator.

Please see your textbook for descriptions of all nine roles.

Explanation

According to CIPS, shareholders are not internal stakeholders. They are 'connected' stakeholders.

In many small or family businesses, the shareholders will be the managers of the business.

Explanation

Honesty and social skills; the other options might be described as skills or experience.

Explanation

Technological turbulence creating in its turn, both competitive and market turbulence.

Explanation

The bringing together of various technologies, such as artificial intelligence, efficient energy storage, 3D printing, quantum computing, etc.

The correct answer shown defines nicely the characteristics of the radical changes being brought about during the fourth industrial revolution.

The other answers may, to a greater or lesser extent, be changes in modern society, but they do not represent Industry 4.0

Explanation

Deliver and submit invoice.

Expediting and inspecting the goods, once delivered, would be tasks for the buyer - not always necessary, depending on circumstances, and depending on the quality of the supplier's operations.

Explanation

Segregation or separation of duties - making different people / line managers responsible for differ-ent stages of the process, making it less likely that fraud can occur.

Explanation

Lenders such as banks, and shareholders are connected stakeholders, thus they are not external.

The media and trade unions are external.

Explanation

Knowledge-sharing, improved communication and even increased motivation are likely (especially in the early days), of a cross-functional team.

Reduced stock levels may be one of the outcomes of the use of cross-functional teams, but it need-n't necessarily follow, nor may it be necessary / desirable.

The other factors shown here are usually highly desirable.

Explanation

Being aware of one's own strengths and weaknesses, one's effect on others, etc - self-awareness.

It is in your own self-interest to drive carefully, as well as being in the interests of other road-users.

The people who become CIPS members self-select through their application to the Institute for membership, and through their studies.

Explanation

It's 'kaizen'.

This links to notions of JIT, lean, total quality management, etc.

The other answers shown are not relevant to this course.

Explanation

Cost reduction is often seen as being not only the primary role, but sometimes the only role, of the procurement function.

The other answer options give an indication of what activities can sometimes be more significant.

Explanation

Rituals.

Might be a regular team meeting; or a pub / sports evening with colleagues. Might be a monthly 'em-ployee of the month' award. Something which binds the employee to the organisation - in a nice way, one hopes.

I spent some time in France and marvelled how a colleague or senior person would go round and shake hands with every colleague in the morning - almost a kind of respectful 'thank goodness we survived the night' daily event. I thought how poor the British are not to have that ritual - I still do think that.

Explanation

Calculating sales demand is likely to be a sales / marketing activity; planning the recruitment / train-ing of staff is likely to be a human resources activity.

The other two activities shown are likely to be right up accounting and finance's street.

Explanation

All of these options apply.

Explanation

Trait.

The trait theory of leadership is the idea that successful leaders have particular personal traits (char-acteristics) which have enabled them to become effective leaders. 'A born leader', etc. Winston Churchill, V I Lenin, Laurens van der Post, and such like.

The view now is that leadership is more likely to be taught or trained, resulting in effective leaders.

Explanation

Purpose and goals - the description is part of the definition of a team.

Language and culture might immediately appeal, but is not the correct answer. Teams might com-monly have the same employer. Captain and uniform is a mild attempt at humour - teams don't need a uniform, although some do eg airline crews and footballers.

Explanation

It may be in our own self-interest to develop self-awareness and realise we need self-development.

The correct answer is self-development.

Explanation

Specifying the need and checking the invoice would come from the buyer's side.

The other two options would be carried out by the seller.

Explanation

All three of them.

CIPS appears to have excluded these three possible candidates for inclusion, concentrating instead on quantity, quality, price, place, time.

Or QQPPT.

Explanation

The correct answer is: 'Encourages diversity, and lets team members be themselves'

All of the other behaviours shown are 'solo leadership' behaviours, and are much more directive or even 'interfering'. In Belbin's view, clearly, people should aspire to be 'team leaders' rather than 'solo leaders'.

It might be that some of the famous leaders historically such as Winston Churchill, Alex Ferguson, John F Kennedy, Laurens van der Post, Eva Peron, were 'solo leaders'. ?

Explanation

The odd one out is 'combative' which does not fit.

Any of the others would make sense.

Explanation

The supplier manual will advise suppliers how they should interact with the buying organisation.

A procurement manual will tell people inside the organisation what they need to do to be buying effectively - a buyer's rulebook, effectively. Similarly for a purchasing manual, and fairly obviously, a warehouse manual will provide guidance on how things should be done inside a warehouse.

Explanation

The correct answer to the QUESTION NO: is: 'Sets objectives and separate tasks for individual team mem-bers'.

So in a sense, the 'team leader' allows the group to function / facilitates the group's success; where the 'solo leader' is more directive and 'involved'. If you have experience of military leadership you may wish to reflect on which camp those leaders fall into.