C_C4H62_2408 Sample Questions Answers

To ensure new users receive an automatic welcome email after their account becomes fully registered, you need to activate the "New User Welcome" template in theEmail Templates settings. This is where email templates, including the "New User Welcome" template, are configured and enabled.

Option A: Site settings are used for configuring site-specific properties, not email templates.

Option B: Flow Builder templates are used for defining workflows and processes, not email templates.

Option C: Email Templates settings is the correct location to activate and configure the "New User Welcome" template.

Option D: Email Policies are used to define email-related rules and restrictions, not to activate specific templates.

SAP Customer Data Cloud References:

Email Templates Configuration.

New User Welcome Template.

OpenID Connect (OIDC) is an identity layer built on top of the OAuth 2.0 protocol, enabling clients to verify the identity of the end-user based on the authentication performed by an authorization server. The following terms are part of OpenID Connect terminology:

Claims: These are pieces of information about the user (e.g., name, email, etc.) that are returned in the ID token or userinfo response. Claims represent the attributes of the authenticated user and are essential for conveying identity information.

Scope: This defines the level of access requested by the client application. In OpenID Connect, scopes are used to specify what claims should be returned in the ID token or userinfo response. For example, theopenidscope is required for OpenID Connect authentication, while additional scopes likeprofileoremailcan request more user details.

The other options are not directly part of OpenID Connect terminology:

Metadata: While metadata exists in the context of OpenID Connect (e.g., provider configuration metadata), it is not a core term within the protocol itself.

Assertion: This term is more commonly associated with SAML (Security Assertion Markup Language) rather than OpenID Connect.

SAP Customer Data Cloud References:

SAP Customer Data Cloud supports OpenID Connect as part of its identity management capabilities. The platform allows integration with OIDC-compliant identity providers.

Official SAP Documentation:SAP Customer Data Cloud - OpenID Connect Integration.

OpenID Connect Core Specification:OpenID Connect Core 1.0.

To read subscription data in SAP Customer Data Cloud, the following resources are available:

C. accounts.getAccountInfo: This API retrieves detailed information about a specific user account, including subscription data.

D. accounts.search: This API allows you to query and retrieve multiple accounts based on specific criteria, including subscription-related filters.

The other options are incorrect:

A. idx.search: This is not a valid API for reading subscription data. It is unrelated to subscription management.

B. accounts.getSchema: This API retrieves the schema definition of account objects but does not provide subscription data.

SAP Customer Data Cloud References:

API Reference - accounts.getAccountInfo.

API Reference - accounts.search.

Thesubscription schemain SAP Customer Data Cloud includes fields that define the state and metadata of a subscription. The correct fields are:

Option A: Correct. TheacceptanceDatefield records the date and time when the user accepted the subscription.

Option B: Incorrect.doubleOptinis not a field in the subscription schema. Instead, it refers to a process for confirming subscriptions.

Option C: Incorrect.isEnabledis not a standard field in the subscription schema. It may refer to whether the subscription is active, but this is represented by other fields likeisSubscribed.

Option D: Correct. TheisSubscribedfield indicates whether the user is currently subscribed to the service or communication.

References:

SAP Customer Data Cloud - Subscription Schema

Subscription Management

To achieve a unified database for three websites without seamless login (SSO) between them, you should configureone site group with SSO disabledand useone segmentto unify the data across all sites.

Option A: Incorrect. Enabling SSO would allow seamless login between the sites, which contradicts the requirement.

Option B: Correct. Disabling SSO ensures that users cannot log in seamlessly across the sites, while using one segment allows all sites to share a unified database.

Option C: Incorrect. Using two site groups complicates the setup unnecessarily and does not align with the requirement for a unified database.

Option D: Incorrect. Enabling SSO would allow seamless login, which is not desired in this scenario.

References:

SAP Customer Data Cloud - Site Groups and Segments

SSO Configuration in Site Groups

When usingsite groups, certain features can be overridden at the child level to customize behavior for individual sites. These include:

Option A: Incorrect. Thelogin identifier(e.g., email or username) is defined at the site group level and cannot be overridden at the child level.

Option B: Correct. Thedefault login and registration screen-setcan be customized at the child level to provide a unique user experience for each site.

Option C: Incorrect. Thedata schemais shared across the site group and cannot be overridden at the child level.

Option D: Correct. TheNew User Welcome email templatecan be customized at the child level to tailor the messaging for each site.

Option E: Correct. TheWeb SDK configurationcan be overridden at the child level to adjust settings like API keys or custom domains for individual sites.

References:

SAP Customer Data Cloud - Site Group Features

Customizing Child Sites

For achievingclean core integrations, SAP recommends using modern, standardized API types such asODataandSOAP. These APIs are designed to minimize customizations and ensure seamless integration with SAP systems.

Option A: Incorrect.RFC (Remote Function Call)is a legacy integration method and is not recommended for clean core integrations.

Option B: Incorrect.IDoc (Intermediate Document)is another legacy integration method and is not aligned with clean core principles.

Option C: Correct.OData (Open Data Protocol)is a modern, REST-based API standard that supports clean core integrations by providing lightweight and standardized access to data.

Option D: Correct.SOAP (Simple Object Access Protocol)is a widely supported web service protocol that can be used for clean core integrations when RESTful APIs are not available.

References:

SAP API Types

OData and SOAP Integration

To expire user sessions after 1800 seconds (30 minutes) in a mobile app, you should configure the session expiration parameter during SDK initialization. This ensures that the session duration is set correctly at the start of the application.

A: Setting the session expiration parameter (sessionExpiration) to 1800 seconds during SDK initialization is the correct approach. This configuration applies globally to all sessions created by the SDK.

B: Cookie settings are not relevant for mobile apps, as cookies are typically used in web-based environments.

C: Theaccounts.initSessionmethod is not used to set session expiration. It initializes a session but does not allow configuring its duration.

D: Theaccounts.loginmethod is used for user authentication, not for setting session expiration.

SAP Customer Data Cloud References:

Mobile SDK Session Management.

SDK Initialization Parameters.

Webhooks in SAP Customer Data Cloud support the following features:

A. Notifications can contain multiple events: Webhook notifications can include multiple events in a single payload, allowing for efficient batch processing of related events.

C. Custom data fields can be added to the payload: SAP Customer Data Cloud allows you to configure webhooks to include custom data fields in the notification payload, enabling flexibility in data transfer.

The other options are incorrect:

B. Events are ordered per UID: While events may be grouped by UID, there is no guarantee of strict ordering within the payload. Event ordering must be handled externally if required.

D. Notifications are sent in a synchronous way: Webhook notifications are sent asynchronously, meaning the sender does not wait for the recipient to process the notification before continuing.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Webhooks Overview.

Webhook Notification Payload Structure.

To retrieve users who have subscribed to the "Fitness Newsletter" from email accounts, you need to query theemailAccountstable and filter based on the subscription status. The correct query is:

D:SELECT * FROM emailAccounts WHERE subscriptions.<Fitness>.email.isSubscribed=trueThis query checks if the user is subscribed (isSubscribed=true) to the "Fitness" newsletter specifically for email accounts.

The other options are incorrect:

A:hasFullAccount=trueis unnecessary because the query is focused on email accounts, not full accounts.

B: AddinghasFullAccount=trueis redundant and incorrect for this use case.

C: QueryingfullAccountsis irrelevant because the requirement specifies retrieving users fromemail accounts, not full accounts.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Query Language.

Subscription Management.

If CSV translation files have been uploaded but the screen-sets are not displaying the correct translations, you can fix this issue by specifying the user's locale using theprofile.localeparameter in theaccounts.showScreenSetAPI call. This ensures that the correct language translations are applied based on the user's profile.

Option A: Incorrect. ThecustomLangparameter is not a valid configuration option in the Web SDK for applying translations.

Option B: Incorrect. Browser-provided automatic translations are unrelated to SAP Customer Data Cloud's localization settings and should not be relied upon.

Option C: Correct. Theprofile.localeparameter in theaccounts.showScreenSetcall explicitly sets the language for the screen-set based on the user's profile.

Option D: Incorrect. Thelangparameter in Web SDK configuration is not used to apply translations dynamically during runtime.

References:

SAP Customer Data Cloud - Localization

accounts.showScreenSet API Documentation

When pushing configuration changes from a staging environment to a production environment in SAP Customer Data Cloud:

API Keys: Each environment (staging and production) has its own unique API keys. These keys are not shared between environments.

Site Settings Replication: Site settings are not automatically replicated between environments. You must manually replicate the configuration changes (e.g., policies, screen-sets, etc.) from staging to production.

The other options are incorrect:

A & B: API keys are always different between environments, and site settings are not automatically replicated.

C: Even if the API keys were the same (which they are not), site settings still need to be manually replicated.

SAP Customer Data Cloud References:

Environment Management.

Replicating Configuration Changes.

The accounts database in SAP Customer Data Cloud is segmented into the following components:

A. Profile Data: Contains user profile information, such as name, email, and social identities.

Custom Data: Stores additional custom attributes defined by the organization.

System Data: Includes system-managed fields, such as timestamps and internal identifiers.

The other options are incorrect:

B. Profile Data, Preferences, Data Store: Preferences and Data Store are not segments of the accounts database.

C. Identities, Custom Data, Data Store: Identities are part of the Profile Data segment, not a separate segment.

D. Registration Data, Preferences, System Data: Registration Data and Preferences are not valid segments of the accounts database.

SAP Customer Data Cloud References:

Accounts Database Segments.

Data Store Overview.

To fetch a preference object from a customer in SAP Customer Data Cloud, you should use theaccounts.getPoliciesAPI. This API retrieves the consent and preference policies associated with a user, including their preferences and consent status.

Option A: Correct. Theaccounts.getPoliciesAPI is specifically designed to retrieve user preferences and consent policies.

Option B: Incorrect. Theaccounts.getSchemaAPI retrieves the data schema of the account but does not provide information about preferences or consent.

Option C: Incorrect. Theaccounts.getAccountInfoAPI retrieves general account information but does not include detailed consent or preference data.

Option D: Incorrect. Theaccounts.getConsentStatementsAPI retrieves the list of available consent statements but does not fetch the specific preferences of a user.

References:

SAP Customer Data Cloud - Consent Management

accounts.getPolicies API Documentation

In theSites -> Site Settingssection of SAP Customer Data Cloud, you can configure the following:

C. Default Web and mobile screen-sets: Screen-sets define the user interface elements (e.g., login, registration, profile update) for web and mobile applications. You can set default screen-sets for your site.

D. CNAME: A CNAME record allows you to map a custom domain to your SAP Customer Data Cloud site. This is essential for branding purposes and ensures that your site uses your domain instead of the default SAP domain.

The other options are incorrect:

A. Email templates: Email templates are configured separately under thePoliciessection, not in Site Settings.

B. Custom API domain: Custom API domains are configured at the account level, not in Site Settings.

SAP Customer Data Cloud References:

Site Settings Configuration.

Screen-Sets Overview.

Custom Domains and CNAME.

To performsignature validationand verify the authenticity of an API request in SAP Customer Data Cloud, the following data is required:

Option A: Correct. TheUIDSignatureis a cryptographic signature generated using the user's unique identifier (UID) and a secret key. It ensures the integrity and authenticity of the UID.

Option B: Correct. TheUID(unique identifier) is the user's unique ID in the system. It is used as part of the signature validation process to ensure the request corresponds to the correct user.

Option C: Incorrect. TheuserKeyis not directly involved in signature validation. It is typically used for API key-based authentication.

Option D: Incorrect. TheLoginID(e.g., email or username) is not required for signature validation. It is used for identifying users during login but is not part of the signature validation process.

Option E: Correct. Thesignature timestampensures that the request is time-bound and prevents replay attacks by verifying that the signature was generated within a valid timeframe.

References:

SAP Customer Data Cloud - Signature Validation

API Request Authentication

To check the session status in theiOS Swift SDK, you should use thegigya.isSessionAlive()method. This method determines whether the current session is active and valid.

Option A: Correct. Thegigya.isSessionAlive()method checks if the session is still valid by verifying the session token and its expiration time.

Option B: Incorrect. Thegigya.isLoggedIn()method checks if the user is logged in but does not verify the session's validity.

Option C: Incorrect.gigya.sessionExpirationTimestampprovides the timestamp of when the session expires but does not actively check the session status.

Option D: Incorrect.gigya.sharedInstance().sessionExpirationTimestampis similar to Option C and only provides the expiration timestamp without verifying the session.

References:

SAP Customer Data Cloud - iOS SDK

Session Management in iOS SDK

In an OpenID Connect (OIDC) implementation, the/userinfoendpointis responsible for returning claims about the authenticated user. After the user has been authenticated and an access token has been issued, the client application can use this token to query the/userinfoendpoint to retrieve additional user information, such as name, email, and other profile details.

Option A: Incorrect. The/introspectendpoint is used to validate the status of a token (e.g., whether it is active or expired), not to return user claims.

Option B: Incorrect. The/authorizeendpoint is used to initiate the authentication process, not to return user claims.

Option C: Correct. The/userinfoendpoint is specifically designed to return claims about the authenticated user.

Option D: Incorrect. The/tokenendpoint is used to exchange an authorization code for tokens (e.g., access token, ID token), not to return user claims.

References:

OpenID Connect Core Specification

SAP Customer Data Cloud - OIDC Endpoints

TheAssertion Consumer Service (ACS) URLplays a critical role in a SAML (Security Assertion Markup Language) implementation. Its primary function is to specify the endpoint where the Identity Provider (IdP) should send the SAML response after successfully authenticating a user. This URL is part of the Service Provider (SP) configuration and is used by the IdP to redirect the user back to the SP with the authentication assertion.

Option A: Incorrect. The ACS URL does not enable proxy or linked pages like login or error pages. These are separate configurations.

Option B: Incorrect. While the SAML response may contain information about the user's logged-in status, the ACS URL itself does not "assert" this status. Its role is purely to receive the SAML response.

Option C: Correct. The ACS URL is explicitly defined to instruct the IdP where to send the SAML response containing the authentication assertion.

Option D: Incorrect. The ACS URL is not related to entering credentials. It is a destination for receiving the SAML response.

References:

SAP Customer Data Cloud - SAML Integration

SAML Protocol Overview

The recommended approach to design afamily-relationship modelin SAP Customer Data Cloud is to use thefamily account group model. This allows you to group multiple user accounts under a single family account, enabling shared access and management of resources.

Option A: Incorrect. Setting up a family account data store schema is not a standard feature in SAP Customer Data Cloud and would require significant customization.

Option B: Incorrect. Using the profile custom data functionality is not suitable for modeling relationships between accounts. It is better suited for storing additional attributes for individual users.

Option C: Incorrect. Standard profile fields are insufficient for modeling complex relationships like family accounts.

Option D: Correct. Thefamily account group modelis specifically designed to represent relationships between accounts, such as parent-child or shared family memberships.

References:

SAP Customer Data Cloud - Family Account Groups

Account Group Models

When building a dataflow to transfer existing users' subscriptions from a marketing system to SAP Customer Data Cloud, the following actions are necessary:

Decrypt the PGP-encrypted file: Since the source file is encrypted, you must use thefile.decrypt.pgpcomponent to decrypt it before processing.

Handle errors during account updates: After writing data to SAP Customer Data Cloud using thedatasource.write.gigya.accountcomponent, you should add an error-handling step to capture records that fail to update.

Compress failed records: Failed records need to be zipped and sent back to the S3 bucket. Thefile.compress.zipcomponent is used for this purpose.

Option B: Adding an error-handling step afterdatasource.read.amazon.s3is unnecessary because errors at this stage are typically related to file retrieval, not data processing.

Option D: Thefile.encrypt.pgpandfile.uncompress.zipcomponents are irrelevant to this scenario, as the requirement is to decrypt and compress, not encrypt or uncompress.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Dataflows Overview.

Dataflow Components - File Operations.

Error Handling in Dataflows.