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You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)
You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.
Leadership asks if it is possible to require guests to use the Slack for EMM app.
How should you respond to this request?
(Select the best answer.)
You're a Workspace Owner for a Slack Business+ workspace.
The sales team wants to work with customers in Slack, but sales representatives change accounts frequently.
Which best practice process should you establish?
You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)
What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)
Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.
As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?
Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.
Where should Lydia go to allow these individuals to start inviting guests on Slack?
You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?
You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.
What should you ask the member to do?
(Select the best answer.)
You're an Org Owner for a financial organization’s Slack Enterprise Grid.
Someone accidentally shared confidential financial statements in a public Slack channel.
You have since deleted the file; however, you want to track which users have downloaded the file from Slack.
What is the best way to do this?
(Select the best answer.)
You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it’s important that everyone in your organization sees the message.
What is the best way to post your message?
(Select the best answer)
You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
You're an Org Owner at a 10,000-person company that uses Slack across the organization.
In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.
IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)
You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?
You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?
You're a Workspace Primary Owner for a Slack Pro workspace.
App requests from users are overwhelming.
You decide to create an app approval process.
Which two questions should you ask requestors during the app approval process?
(Choose 2 answers.)
What is a way to determine if an external person outside of your organization also uses Slack?
You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?
Andrew is the Primary Org Owner for his company’s Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces’ settings.
Which role should Andrew give Frank in Slack?
You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Departments are spread across multiple workspaces and collaborate with their customers through Slack Connect.
Your company is growing quickly, and you want to have more control over external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.
What is the easiest and most efficient way to go about adding users to the new workspace? (Select the best answer.)
You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)
You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)
Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)
As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?
As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?
You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees.
You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?
Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)
Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?
You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance.
You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.
What is the reason for this?
(Select the best answer.)
You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels.
After reviewing existing channels, you determine that there are three types of channels most often created: • Slack Connect channels for collaborating with partners.
• Channels for groups within a line of business.
• Channels to support collaboration on specific engagements.
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices.
After reviewing the requirements, you determine EMM is the best option.
Which requirement makes EMM the right option for this organization?
You're an Org Owner on a Slack Enterprise Grid plan. Due to a legal issue, you need to export all messages and files from a Slack Connect channel.
What is the best way to do this?
(Select the best answer.)
As a Workspace Admin, you've been tasked with launching Slack at your company.
You need to provide resources for beginners to learn more about Slack on their own.
What are the two best ways you can help your coworkers access relevant Slack learning materials?
(Choose 2 answers.)
You're an Org Owner hoping to help your admins implement an automated approval process for app and integration requests.
What is the best approach to take?
Your company wants to add outside consultants onto a project in Slack.
They are not allowed to set up their own Slack workspace, and your company is security-focused.
What is your best course of action?
Your company just moved to Slack Enterprise Grid after using Slack inconsistently across departments.
Current situation:
Marketing team: one workspace with hundreds of channels and customizations.
Sales team: two separate workspaces ("The Greatest Sales Team" and "More Deals More Money") with a few dozen channels each.
What is the best approach for streamlining your Enterprise Grid design while still meeting organizational needs? (Select the best answer.)
You're an IT Manager and Slack Workspace Owner leading a team on the Business+ plan.
Your security team requests a governance process for app installations and approvals, including audit tracking and rationale collection.
What is the best approach that uses native functionality to address the security team's request?
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user asks to access channel history from more than 18 months ago, but the retention policy was set at one year.
Will it be possible for you to recover the data?
(Select the best answer.)
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day.
What will happen?
Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings.
You want to ensure that all new employees are able to join their team's respective workspace.
What is the best way to set up the new employees?
You're upgrading your organization to Slack Enterprise Grid.
You want to be thoughtful about your channel and workspace strategy before finalizing your design.
What should you do?
You're an Org Admin for your university's Slack Enterprise Grid organization.
You want to measure Slack adoption for incoming students one month into the school year.
What is the best option to measure adoption analytics?
The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?
As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect.
Which TWO actions can you take within the External People Management dashboard?
(Choose 2 answers.)
You are Workspace Admin of a small but fast-growing organization on Slack’s Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?
You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles using existing Identity Provider (IdP) data.
What is the best method to enable this process?
(Select the best answer.)
You are a Workspace Admin in your organization's Slack Pro instance.
A terminated user is still active because Okta (your IdP) is down.
Which immediate steps should you take?
Which of the following would most make your company a good candidate to use Slack’s Enterprise Key Management (EKM)?
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)
TESTED 01 May 2025