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AHM-250 Sample Questions Answers

Questions 4

Keith Murray is a 45 year old chartered accountant & is employed in Livingstone consultancy firm. He has been paying payroll taxes for the past 15 years. Which of the following statements is true regarding Medicare Part A entitlement?

Options:

A.

Keith shall be entitled to Part A benefits when he attains 65 years of age

B.

Keith’s wife shall be entitled to Part A benefits when she attains 65 years of age

C.

Keith’s wife shall be required to pay a monthly premium in order to receive Medicare Part A benefits

D.

Both a & b

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Questions 5

The following statements are about the non-group market for managed care products in the United States. Select the answer choice containing the correct statement.

Options:

A.

In order to promote a product to the individual market, MCOs typically rely on personal selling by captive agents rather than on promotional tools such as direct mail, telemarketing, and advertising.

B.

Managed Medicare plans typically are allowed to reject a Medicare applicant on the basis of the results of medical underwriting of the applicant.

C.

HCFA (now known as the Centers for Medicare and Medicaid Services) must approve all membership and enrollment materials used by MCOs to market managed care products to the Medicare population.

D.

Managed care plans are not allowed to health screen individual market customers who are under age 65, even if the health screen could help prevent anti selection.

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Questions 6

Dr. Julia Phram is a cardiologist under contract to Holcomb HMO, Inc., a typical closed-panel plan. The following statements are about this situation. Select the answer choice containing the correct statement.

Options:

A.

All members of Holcomb HMO must select Dr. Phram as their primary care physician (PCP).

B.

Any physician who meets Holcomb's standards of care is eligible to contract with Holcomb HMO as a provider.

C.

Dr. Phram is either an employee of Holcomb HMO or belongs to a group of physicians that has contracted with Holcomb HMO

D.

Holcomb HMO plan members may self-refer to Dr. Phram at full benefits without first obtaining a referral from their PCPs.

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Questions 7

If a state commissioner of insurance places an HMO under administrative supervision, then the purpose of this action most likely is to:

Options:

A.

Transfer all of the HMO's business to other carriers.

B.

Allow the state commissioner, acting for a state court, to take control of and administer the HMO's assets and liabilities.

C.

Sell the HMO's assets in order to satisfy the HMO's obligations.

D.

Place the HMO's operations under the direction and control of the state commissioner or a person appointed by the commissioner.

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Questions 8

From the following answer choices, choose the description of the ethical principle that best corresponds to the term Beneficence

Options:

A.

Health plans and their providers are obligated not to harm their members

B.

Health plans and their providers should treat each member in a manner that respects the member's goals and values, and they also have a duty to promote the good of the members as a group

C.

Health plans and their providers should allocate resources in a way that fairly distributes benefits and burdens among the members

D.

Health plans and their providers have a duty to respect the right of their members to make decisions about the course of their lives

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Questions 9

If most of the physicians, or many of the physicians in a particular specialty, are affiliated with a single entity, then a health plan building a network in the service area _____________.

Options:

A.

Has many contracting options available.

B.

Should not contract with that entity

C.

Most likely needs to contract with that entity

D.

Should attempt to disband the existing affiliations

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Questions 10

In order to measure the expenses of institutional utilization, Holt Health care group uses standard formula to calculate hospital bed stays per 1000 plan members. On 26 November, Holt uses the following information to:

Calculate the bed days per 1000 members for the MTD

Total gross hospital bed days in MTD = 500

Plan membership = 15000

Calculate Holt's number of bed days per 1000 members for the month to date, rounded to the nearest whole number.

Options:

A.

468

B.

365

C.

920

D.

500

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Questions 11

The Military Health System of the Department of Defense offers ongoing healthcare coverage to military personnel and their families through the

Options:

A.

Health Care Quality Improvement Program (HCQIP)

B.

Health Plan Management System (HPMS)

C.

TRICARE healthcare system

D.

Health Care Prepayment Plan (HCPP)

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Questions 12

Khalyn Drury's employer includes managed dental care in its employee benefits package. During open enrollment, Ms. Drury enrolled in the dental plan, which provides dental services to its members in exchange for a prepayment (the premium). Dental services

Options:

A.

dental preferred provider organization (PPO)

B.

traditional fee-for-service (FFS) dental plan

C.

plan with a dental point of service (POS) option

D.

dental health maintenance organization (DHMO)

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Questions 13

One characteristic of the accreditation process for MCOs is that

Options:

A.

an accrediting agency typically conducts an on-site review of an MCO's operations, but it does not review an MCO's medical records or assess its member service systems

B.

each accrediting organization has its own standards of accreditation

C.

the accrediting process is mandatory for all MCOs

D.

government agencies conduct all accreditation activities for MCOs

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Questions 14

The following paragraph contains an incomplete statement. Select the answer choice containing the term that correctly completes the statement. In early efforts to manage healthcare costs, traditional indemnity health insurers included in their health pla

Options:

A.

cost shifting

B.

deductibles

C.

underwriting

D.

copy

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Questions 15

Consolidation of patient information in a single location as can be used by independent providers is an example of

Options:

A.

Structural Integration

B.

Operational Integration

C.

Business Integration

D.

None of the above

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Questions 16

The Internal Revenue Service has ruled that an HDHP coupled with an HSA may cover certain types of preventive care without a deductible or with a lower amount than the annual deductible applicable to all other services. According to IRS guidance, which on

Options:

A.

Immunizations for children and adults

B.

Tests and diagnostic procedures ordered with routine examinations

C.

Smoking cessation programs

D.

Gastric bypass surgery for obesity

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Questions 17

The following statements are about federal laws that affect healthcare organizations. Select the answer choice containing the correct response.

Options:

A.

The Women's Health and Cancer Rights Act (WHCRA) of 1998 requires health plans to offer mastectomy benefits.

B.

The Health Care Quality Improvement Act (HCQIA) requires hospitals, group practices, and HMOs to comply with all standard antitrust legislation, even if these entities adhere to due process standards that are outlined in HCQIA.

C.

The Newborns' and Mothers' Health Protection Act (NMHPA) of 1996 mandates that coverage for hospital stays for childbirth must generally be a minimum of 24 hours for normal deliveries and 48 hours for cesarean births.

D.

Although the Mental Health Parity Act (MHPA) does not require health plans to offer mental health coverage, it imposes requirements on those plans that do offer mental health benefits.

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Questions 18

Which is an advantage of a for-profit health plan?

Options:

A.

Flexibility in raising capital

B.

Double taxation

C.

Exemption from paying federal income taxes.

D.

None of the above.

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Questions 19

The situation wherein two hospitals agree to each refuse to contract with a health plan until the health plan cease contract negotiations with a competing hospital is known as

Options:

A.

Horizontal division of markets

B.

Tying arrangements

C.

Horizontal group boycott

D.

Price fixing

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Questions 20

The Koster Company plans to purchase a health plan for its employees from Intuitive HMO. Intuitive will administer the plan and will bear the responsibility of guaranteeing claim payments by paying all incurred covered benefits. Koster will pay for the he

Options:

A.

fully funded plan

B.

stop-loss plan

C.

self-pay plan

D.

self-funded plan

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Questions 21

The following statements pertain to the federal requirements for minimum deductible & maximum out of pocket expeses for a high deductible health plan in the year 2006. Select the correct answer from the options given below.

Options:

A.

Minimum deductible - $ 1,050 for self only coverage ; maximum out of pocket expenses- $ 2,100 for self only coverage

B.

Minimum deductible - $ 1,050 for self only coverage ; maximum out of pocket expenses- $ 10.500 for family coverage

C.

Minimum deductible - $ 2,100 for self only coverage ; maximum out of pocket expenses- $ 10,500 for self only coverage

D.

Minimum deductible - $ 2,100 for self only coverage ; maximum out of pocket expenses- $ 5,250 for self only coverage

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Questions 22

Utilization data can be transmitted to the health plan manually, by telephone, or electronically. Compared to other methods of data transmittal, manual transmittal is generally

Options:

A.

less cumbersome and labor intensive

B.

faster and more accurate

C.

more acceptable to physicians

D.

subject to greater scrutiny by regulatory bodies

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Questions 23

The following statements describe violations of antitrust legislation:

Situation A - Two health plans in a single service area divided purchasers into two groups and agreed to each market their products to only one purchaser group.

Situation B - A spec

Options:

A.

Situation A - horizontal division of markets Situation B - tying arrangement.

B.

Situation A - horizontal division of markets Situation B - price fixing.

C.

Situation A - horizontal group boycott Situation B - tying arrangement.

D.

Situation A - horizontal group boycott Situation B - price fixing.

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Questions 24

The Hill Health Plan designed a set of benefits that it packaged in the form of a PPO product. Hill then established a pricing structure that allowed its product to compete in the small group market, and it developed advertising designed to inform potential

Options:

A.

$140

B.

$170

C.

$180

D.

$210

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Questions 25

The following statements are about standards set forth in the Quality Improvement System for Managed Care (QISMC), established by the Health Care Financing Administration (HCFA, now known as the Centers for Medicare and Medicaid Services).

Options:

A.

As a result of the Balanced Budget Refinement Act (BBRA), PPOs are required to meet all QISMC quality requirements.

B.

QISMC standards typically do not apply to such Medicare services as mental health or substance abuse services.

C.

Medicaid primary care case manager (PCCM) programs are subject to the same QISMC quality standards and performance measures as are all other Medicare and Medicaid programs.

D.

QISMC standards and guidelines are required for Medicare MCOs, but they are applicable to Medicaid MCOs at the discretion of the individual states.

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Questions 26

From the following answer choices, choose the description of the ethical principle that best corresponds to the term Beneficence

Options:

A.

Health plans and their providers are obligated not to harm their members

B.

Health plans and their providers should treat each member in a manner that respects the member's goals and values, and they also have a duty to promote the good of the members as a group

C.

Health plans and their providers should allocate resources in a way that fairly distributes benefits and burdens among the members

D.

Health plans and their providers have a duty to respect the right of their members to make decisions about the course of their lives

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Questions 27

Federal Employee Health Benefits Program (FEHBP) requires health plans offering services to federal employees and their dependents to provide

Options:

A.

Immediate access to emergency services

B.

Urgent Appointments within 24 hours

C.

Routine appointments once a m

D.

D

E.

A

F.

B & C

G.

All of the listed options

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Questions 28

Two MCOs in a single service area divided purchasers into two groups and agreed to each market their products to only one purchaser group. This information indicates that these two MCOs violated antitrust requirements because they engaged in an activity k

Options:

A.

horizontal group boycott

B.

horizontal division of markets

C.

a tying arrangement

D.

price fixing

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Questions 29

In order to generate exchanges with consumers, healthcare plan marketers use the four elements of the marketing mix: product, price, place (distribution), and

Options:

A.

segmentation

B.

publicity

C.

promotion

D.

plan design

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Questions 30

Health plans use the following to determine the number of providers to add to a network:

Options:

A.

Staffing ratios

B.

Drive time

C.

Geographic availability

D.

All of the above

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Questions 31

According to the IRS, which of the following is not an allowable preventive care service?

Options:

A.

Smoking cessation programs.

B.

Periodic health examinations.

C.

Health club memberships.

D.

Immunizations for children and adults.

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Questions 32

A health plan's ability to establish an effective provider network depends on the characteristics of the proposed service area and the needs of proposed plan members. It is generally correct to say that

Options:

A.

health plans have more contracting options if providers are affiliated with single entities than if providers are affiliated with multiple entities

B.

urban areas offer more flexibility in provider contracting than do rural areas

C.

consumers and purchasers in markets with little health plan activity are likely to be more receptive to HMOs than to loosely managed plans such as PPOs

D.

large employers tend to adopt health plans more slowly than do small companies

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Questions 33

Health plans' use of the Internet to provide plan members with health-related information has grown rapidly in recent years. One advantage the Internet has over other forms of communication is that

Options:

A.

users can access the Internet using a number of different types of computer systems

B.

access to the Internet is available only to members of the health plan's network

C.

the Internet is immune to internal security breaches by employees or trading partners within the network

D.

users can contact a single controlling organization to rectify disruptions in Internet service

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Questions 34

All CDHP products provide federal tax advantages while allowing consumers to save money for their healthcare.

Options:

A.

True

B.

False

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Questions 35

Bart Vereen is insured by both a traditional indemnity health insurance plan, which is his primary plan, and a managed care plan. Both plans have a typical coordination of benefits (COB) provision, but neither plan has a nonduplication of benefits provision

Options:

A.

380

B.

130

C.

0

D.

550

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Questions 36

Before the Leo Health Maintenance Organization (HMO) received a certificate of authority (COA) to operate in State X, it had to meet the state's licensing requirements and financial standards which were established by legislation that is identical to the

Options:

A.

receive compensation based on the volume and variety for medical services they perform for Leo plan members, whereas the specialists receive compensation based solely on the number of plan members who are covered for specific services

B.

have no financial incentive to practice preventive care or to focus on improving the health of their plan members, whereas the specialists have a positive incentive to help their plan members stay healthy

C.

receive from the IPA the same monthly compensation for each Leo plan member under the PCP's care, whereas the specialists receive compensation based on a percentage discount from their normal fees

D.

receive compensation based on a fee schedule, whereas the specialists receive compensation based on per diem charges

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Questions 37

Before an HMO contracts with a physician, the HMO first verifies the physician's credentials.

Upon becoming part of the HMO's organized system of healthcare, the physician is typically subject to

Options:

A.

both recredentialing and peer review

B.

recredentialing only

C.

peer review only

D.

neither recredentialing nor peer review

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Questions 38

______________ HMOs can't medically underwrite any group – incl small groups.

Options:

A.

State

B.

Not-for-profit

C.

For-profit

D.

Federally qualified

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Questions 39

Dr. Milton Ware, a physician in the Riverside MCO's network of providers, is reimbursed under a fee schedule arrangement for medical services he provides to Riverside members. Dr. Ware's provider contract with Riverside contains a typical no-balance billi

Options:

A.

prevent Dr. Ware from requiring a Riverside member to pay any coinsurance, copayment, or deductibles that the member would normally pay under Riverside's plan

B.

require Dr. Ware to accept the amount that Riverside pays for medical services as payment in full and not to bill plan members for additional amounts

C.

prevent Dr. Ware from seeking compensation from patients if Riverside fails to compensate him because of the MCO's insolvency

D.

prevent Dr. Ware from billing a Riverside member for medical services that are not included in Riverside's plan

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Questions 40

In the paragraph below, a sentence contains two pairs of words enclosed in parentheses. Determine which word in each pair correctly completes the sentence. Then select the answer choice containing the two words that you have chosen. Many pharmacy benefit

Options:

A.

Therapeutic / always

B.

Generic / always

C.

Generic / never

D.

Therapeutic / never

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Questions 41

Ian Vladmir wants to have a routine physical examination to ascertain that he is in good health. Mr. Vladmir is a member of a health plan that will allow him to select the physician of his choice, either from within his plan's network or from outside of h

Options:

A.

a traditional HMO plan

B.

a managed indemnity plan

C.

a point of service (POS) option

D.

an exclusive provider organization (EPO)

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Questions 42

Amendments to the HMO act 1973 do not permit federally qualified HMO’s to use

Options:

A.

Retrospective experience rating

B.

Adjusted community rating

C.

Community rating by class

D.

Community rating

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Questions 43

As part of its quality management program, the Lyric Health Plan regularly compares its practices and services with those of its most successful competitor. When Lyric concludes that its competitor's practices or services are better than its own, Lyric im

Options:

A.

Benchmarking.

B.

Standard of care.

C.

An adverse event.

D.

Case-mix adjustment.

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Questions 44

Appropriateness of treatment provided is determined by developing criteria that if unmet will prompt further investigation of a claim which are also called:

Options:

A.

Codes

B.

Lists

C.

Edits

D.

Checks

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Questions 45

Al Marak, a member of the Frazier Health Plan, has asked for a typical Level One appeal of a decision that Frazier made regarding Mr. Marak's coverage. One true statement about this Level One appeal is that

Options:

A.

Mr. Marak has the right to appeal to the next level if the Level One appeal upholds the original decision

B.

It requires Frazier and Mr. Marak to submit to arbitration in order to resolve the dispute

C.

It is considered to be an informal appeal

D.

It will be handled by an independent review organization (IRO)

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Questions 46

In 1999, the United States Congress passed the Financial Services Modernization Act, which is referred to as the Gramm-Leach-Bliley (GLB) Act. The following statement(s) can correctly be made about this act:

Options:

A.

The GLB Act allows convergence among the transaction

B.

A only

C.

Both A and B

D.

B only

E.

Neither A nor B

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Questions 47

Health savings accounts were created by which of the following laws:

Options:

A.

COBRA

B.

HIPAA

C.

Medicare Modernization Act

D.

None of the Above

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Questions 48

Greentree Medical, a health plan, is currently recruiting PCPs in preparation for its expansion into a new service area. Abigail Davis, a recruiter for Greentree, has been meeting with Melissa Cortelyou, M.D., in an effort to recruit her as a PCP in Green

Options:

A.

Greentree is prevented by law from offering a contract to Dr. Cortelyou until the credentialing process is complete

B.

any contract signed by Dr. Cortelyou should include a clause requiring the successful completion of the credentialing process within a defined time frame in order for the contract to be effective

C.

Greentree must offer a standard contract to Dr. Cortelyou, without regard to the outcome of the credentialing process

D.

Greentree will abandon the credentialing process now that Dr. Cortelyou has agreed to participate in Greentree's network

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Questions 49

Col. Martin Avery, on active duty in the U.S. Army, is eligible to receive healthcare benefits under one of the three TRICARE health plan options. If Col Avery elects to participate in TRICARE Prime, he will be

Options:

A.

able to obtain full benefits for services obtained from network and non-network providers

B.

subject to copayment, deductible, and coinsurance requirements for any medical care he receives

C.

required to formally enroll for coverage and pay an enrollment fee

D.

assigned to a primary care manager who is responsible for coordinating all his care

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Questions 50

Identify the CORRECT statement(s):

(A) Smaller the group, the more likely it is that the group will experience losses similar to the average rate of loss that was predicted.

(B) Gender of the group's participants has no effect on the likelihood of loss.

Options:

A.

All of the listed options

B.

B & C

C.

None of the listed options

D.

A & C

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Questions 51

A medical foundation is a not-for-profit entity that purchases and manages physician practices. In order to retain its not-for-profit status, a medical foundation must

Options:

A.

Provide significant benefit to the community

B.

Employ, rather than contract with, participating physicians

C.

Achieve economies of scale through facility consolidation and practice management

D.

Refrain from the corporate practice of medicine

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Questions 52

Immediate evaluation and treatment of illness or injury can be provided in any of the following care settings:

Options:

A.

Hospital emergency departments

B.

Physician's offices

C.

Urgent care centers

If these settings are ranked in order of the cost of providing c

D.

A, B, C

E.

A, C, B

F.

B, C, A

G.

C, A, B

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Questions 53

A physician-hospital organization (PHO) may be classified as an open PHO or a closed PHO. With respect to a closed PHO, it is correct to say that

Options:

A.

the specialists in the PHO are typically compensated on a capitation basis

B.

the specialists in the PHO are typically compensated on a capitation basis

C.

it typically limits the number of specialists by type of specialty

D.

it is available to a hospital's entire eligible medical staff

E.

physician membership in the PHO is limited to PCPs

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Questions 54

A health savings account must be coupled with an HDHP that meets federal requirements for minimum deductible and maximum out-of-pocket expenses. Dollar amounts are indexed annually for inflation. For 2006, the annual deductible for self-only coverage must

Options:

A.

$525

B.

$1,050

C.

$2,100

D.

$5,250

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Questions 55

As part of its utilization management (UM) system, the Creole Health Plan uses a process known as case management. The following individuals are members of the Creole Health Plan:

  • Jill Novacek, who has a chronic respiratory condition.
  • Abraham Rashad.

Options:

A.

Ms. Novacek, Mr. Rashad, and Mr. Devereaux

B.

Ms. Novacek and Mr. Rashad only

C.

Ms. Novacek and Mr. Devereaux only

D.

None of these members

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Questions 56

Following a report by the Institute of Medicine on the incidence and consequences of medical errors, a national task force recommended implementation of a nationwide mandatory system of collecting, analyzing, and reporting standardized information about m

Options:

A.

random change

B.

structural change

C.

haphazard change

D.

reactive change

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Questions 57

A public employer, such as a municipality or county government would be considered which of the following?

Options:

A.

Employer-employee group

B.

Multiple-employer group

C.

Affinity group

D.

Debtor-creditor group

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Questions 58

The Hill Health Plan designed a set of benefits that it packaged in the form of a PPO product. Hill then established a pricing structure that allowed its product to compete in the small group market, and it developed advertising designed to inform potential

Options:

A.

A decision as to which exclusions or limitations would apply for this product.

B.

A decision as to how to establish the network of participating providers for this product

C.

A determination of the level at which this product would cover out-of-network services.

D.

All of the above.

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Questions 59

The National Association of Insurance Commissioners (NAIC) developed the Small Group Model Act to enable small groups to obtain accessible, yet affordable, group health benefits. The model law limits the rate spread, which is the difference between the hi

Options:

A.

$60

B.

$80

C.

$120

D.

$160

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Questions 60

In Order to act as a TPA an organization must

Options:

A.

Establish written procedures for adverse determinations and appeals

B.

Obtain a certificate of authority from the state insurance department

C.

Designating the organization as a TPA

D.

All of the above

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Questions 61

Salient features of a Health Savings Account include all of the following except

Options:

A.

Funding by both employer & the employee

B.

Employer account ownership

C.

Account portability & roll over of funds from year to year

D.

Investment opportunities

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Questions 62

Prescription drug benefits in Medicare can be obtained through:

Options:

A.

Stand alone prescription drug pl (PDPs)

B.

Traditional fee for service (FFS) Medicare

C.

Medicare Advantage pl

D.

Both A & C

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Questions 63

The Polestar Company's sole business is the ownership of Polaris Medical Group, a health plan and subsidiary of Polestar. Some members of Polestar's board of directors hold positions with Polestar in addition to their positions on the board; the rest are

Options:

A.

Polestar's relationship to Polaris: partnership

Type of board member: operations director

B.

Polestar's relationship to Polaris: partnership

Type of board member: outside director

C.

Polestar's relationship to Polaris: holding company

Type of board member: operations director

D.

Polestar's relationship to Polaris: holding company

Type of board member: outside director

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Questions 64

To set up and contribute to an HSA, an individual must:

Options:

A.

Be covered by a high-deductible health plan that meets federal requirements.

B.

Not have other health insurance.

C.

Not be enrolled in Medicare.

D.

All of the above.

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Questions 65

The following statements are about health information networks (HINs). Three of the statements are true and one statement is false. Select the answer choice containing the FALSE statement.

Options:

A.

Most HINs are built on proprietary computer networks rather than being Internet based.

B.

While a HIN is for the exclusive use of one organization, a community health information network (CHIN) is shared by several organizations.

C.

A health plan can use a secured extranet design or a distributed database approach for its HIN.

D.

HINs have the potential to increase the quality of medical care because they make a patient's medical history readily available to each provider at the point of service.

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Questions 66

Renewal underwriting involves a reevaluation of

Options:

A.

The group’s experience

B.

Level of participation in the health plan

C.

Both A and B

D.

None of the Above

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Questions 67

Which of the following best describes an organization that is owned by a hospital or group of investors and provides management and administrative support services to individual physicians or small group practices?

Options:

A.

Independent Practice Association (IPA).

B.

Group Practice Without Walls (GPWW)

C.

Management Services Organization (MSO).

D.

Consolidated Medical Group.

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Questions 68

The Hill Health Plan designed a set of benefits that it packaged in the form of a PPO product. Hill then established a pricing structure that allowed its product to compete in the small group market, and it developed advertising designed to inform potential

Options:

A.

The number of specialists in Hill's network of providers.

B.

The price for the PPO product.

C.

Hill's ability to report utilization data.

D.

Hill's use of brokers to market its PPO product.

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Questions 69

Which of the following statements is true?

Options:

A.

A declining economy can lead to lower healthcare costs as a result of an older population with greater healthcare needs.

B.

A larger patient population increases pressure on the health plan to offer larger panels.

C.

Provider networks are not affected by the federal and state laws that apply to health plans

D.

Network management standards established by independent accrediting organizations have no influence on health plan network design.

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Questions 70

The main advantage of using outcomes measures to evaluate healthcare quality is that they Typically

Options:

A.

are easy to identify and report

B.

demonstrate improved clinical and functional status over time

C.

are insensitive to changes in structures or processes

D.

provide meaningful feedback on care delivery even when the delay between treatment and outcome stretches over several years

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Questions 71

The parties to the contractual relationship that provides Castle's group health coverage to Knoll employees are

Options:

A.

Castle and Knoll only

B.

Knoll and all covered Knoll employees only

C.

Castle, Knoll, and all covered Knoll employees

D.

Castle and all covered Knoll employees only

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Questions 72

The following statements are about concepts related to the underwriting function within a health plan. Select the answer choice containing the correct statement.

Options:

A.

Anti selection refers to the fact that individuals who believe that they have a less-than-average likelihood of loss tend to seek healthcare coverage to a greater extent than do individuals who believe that they have an average or greater-than-average like

B.

Federally qualified HMOs are required to medically underwrite all groups applying for coverage.

C.

Typically, a health plan guarantees the premium rate for a group health contract for a period of five years.

D.

When evaluating the risk for a group policy, underwriters typically focus on such factors as the size of the group, the stability of the group, and the activities of the group.

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Questions 73

The following statements are about issues associated with marketing healthcare plans to small groups and large groups. Select the answer choice that contains the correct statement.

Options:

A.

In the large group market, large group accounts that have employees in more than one geographic area who are covered through a single national contract for healthcare coverage are known as large local groups.

B.

Because providing healthcare coverage for employees is often a burden for small businesses, price is typically the most critical consideration for small businesses in selecting a healthcare plan.

C.

health plans typically treat an employer purchasing coalition as a small group for marketing purposes.

D.

Large groups rarely use self-funding to finance their healthcare plans.

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Questions 74

Using a code for a procedure or diagnosis that is more complex than the actual procedure or diagnosis and that results in higher reimbursement to the provider is called ______________.

Options:

A.

Coding error

B.

Overcharging

C.

Upcoming

D.

Unbundling

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Questions 75

An HMO’s quality assurance program must include

Options:

A.

A statement of the HMO’s goals and objectives for evaluating and improving enrollees’ health status

B.

Documentation of all quality assurance activities

C.

System for periodically reporting program results to the HMO’s board of directors, its providers, and regulators

D.

All the above

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Questions 76

Which of the following factors have contributed to the limited popularity of FSAs

Options:

A.

"Use it or lose it" provision

B.

Lack of portability

C.

Only self-employed individuals are eligible for establishing FSAs.

D.

Both A &B

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Questions 77

Which of the following population groups are eligible for Medicare coverage

Options:

A.

Individuals aged 65 & above, regardless of income & medical history

B.

Individuals suffering from end stage renal disease, regardless of age

C.

Individuals aged 50 or above suffering from qualifying disabilities

D.

Both A & B

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Questions 78

The prudent layperson standard described in the Balanced Budget Act (BBA) of 1997 requires all hospitals that receive Medicare or Medicaid reimbursement to screen and, if necessary, stabilize all patients who come to their emergency departments.

Options:

A.

True

B.

False

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Questions 79

One device that PBM plans use to manage both the cost and use of pharmaceuticals is a formulary. A formulary is defined as

Options:

A.

a listing of drugs classified by therapeutic category or disease class that are considered preferred therapy for a given managed population and that are to be used by a health plan's providers in prescribing medications

B.

a reduction in the price of a particular pharmaceutical obtained by the PBM from the pharmaceutical manufacturer

C.

drugs ordered and delivered through the mail to the PBM's plan members at a reduced cost

D.

an identification card issued by the PBM to its plan members

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Questions 80

One way in which a health plan can support an ethical environment is by

Options:

A.

requiring organizations with which it contracts to adopt the plan's formal ethical policy

B.

developing and maintaining a culture where ethical considerations are integrated into decision making at the top organizational level only

C.

establishing a formal method of managing ethical conflicts, such as using an ethics task force or bioethics consultant

D.

maintaining control of policy development by removing providers and members from the process of developing and implementing policies and procedures that provide guidance to providers and members confronted with ethical issues

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Questions 81

The following sentence contains an incomplete statement with two missing words. Select the answer choice that contains the words that correctly fill in the missing blanks.

At its core, consumer choice involves empowering healthcare consumers to play a __

Options:

A.

greater/lesser

B.

greater/greater

C.

lesser/greater

D.

lesser/lesser

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Questions 82

The following statement can be correctly made about Medicare Advantage eligibility:

Options:

A.

Individuals enrolled in a MA plan must enroll in a stand-alone Part D prescription drug plan.

B.

Individuals enrolled in a MA plan do not have to be eligible for Medicare Part A

C.

Individuals enrolled in an MSA plan or a PFFS plan without Medicare drug coverage can enroll in Medicare Part D.

D.

Individuals can enroll in MA plan in multiple regions.

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Questions 83

The application of health plan principles to workers' compensation insurance programs has presented some unique challenges because of the differences between health plan for traditional group healthcare and workers' compensation. One key difference is that

Options:

A.

limits coverage to eligible employees and excludes part-time employees

B.

specifies an annual lifetime benefit maximum on dollar coverage for medical costs

C.

provides benefits regardless of the cause of an injury or illness

D.

provides benefits for both healthcare costs and lost wages

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Questions 84

PBM plans operate under several types of contractual arrangements. Under one contractual arrangement, the PBM plan and the employer agree on a target cost per employee per month. If the actual cost per employee per month is greater than the target cost, t

Options:

A.

fee-for-service arrangement

B.

risk sharing contract

C.

capitation contract

D.

rebate contract

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Questions 85

John Kerry's employer has contracted to receive healthcare for its employees from the Democratic Healthcare System. Mr. Kerry visits his PCP, who sends him to have some blood tests. The PCP then refers Mr. Kerry to a specialist who hospitalizes him for on

Options:

A.

a physician practice organization

B.

a physician-hospital organization

C.

a management services organization

D.

an integrated delivery system

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Questions 86

Several marketplace factors helped fuel the movement toward consumer choice. Which one of the following statements is NOT accurate with regard to these factors?

Options:

A.

After a period of relative stability, annual growth in private health spending per capita began to increase rapidly in 2002.

B.

During the height of the recent cost upswing, insurance premiums were increasing by more than 13% annually.

C.

Increased utilization was the largest factor contributing to the rise in premiums, accounting for 43% of the increase.

D.

Employer payers began seeking ways to control spiraling utilization rates and provide lower cost health coverage options.

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Questions 87

One characteristic of disease management programs is that they typically

Options:

A.

focus on individual episodes of medical care rather than on the comprehensive care of the patient over time

B.

are used to coordinate the care of members with any type of disease, either chronic or nonchronic

C.

focus on managing populations of patients who have a specific chronic illness or medical condition, but do not focus on patient populations who are at risk of developing such an illness or condition

D.

use clinical practice processes to standardize the implementation of best practices among providers

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Questions 88

Phillip Tsai is insured by both a indemnity health insurance plan, which is his primary plan, and a health plan, which is his secondary plan. Both plans have typical coordination of benefits (COB) provisions, but neither has a nonduplication of benefits p

Options:

A.

$0

B.

$300

C.

$400

D.

$900

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Questions 89

The Employee Retirement Income Security Act (ERISA) requires health plan members who receive healthcare benefits through employee benefit plans to file legal challenges involving coverage decisions or plan administration at the federal level. Under the te

Options:

A.

contract damages, which cover the cost of denied treatment

B.

compensatory damages, which compensate the injured party for his or her injuries

C.

punitive damages, which are designed to punish or make an example of the wrongdoer

D.

all of the above

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Questions 90

One distinguishing characteristic of a health maintenance organization (HMO) is that, typically, an HMO

Options:

A.

arranges for the delivery of medical care and provides, or shares in providing, the financing of that care

B.

must be organized on a not-for-profit basis

C.

may be organized as a corporation, a partnership, or any other legal entity

D.

must be federally qualified in order to conduct business in any state

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Questions 91

The following organizations are the primary sources of accreditation of healthcare organizations:

Options:

A.

National Committee for Quality Assurance (NCQA)

B.

American Accreditation HealthCare Commission/URAC Of these organizations, performance data is included i

C.

A only

D.

B only

E.

A and B

F.

none of the above

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Questions 92

The Acme HMO recruits and contracts directly with a wide range of physicians—both PCPs and specialists—in its geographic area on a non-exclusive basis. There is no separate legal entity that represents and negotiates the contracts for the physicians. The

Options:

A.

an independent practice association (IPA) model HMO

B.

a staff model HMO

C.

a direct contract model HMO

D.

a group model HMO

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Questions 93

One way in which a health plan can support an ethical environment is by

Options:

A.

requiring organizations with which it contracts to adopt the plan's formal ethical policy

B.

developing and maintaining a culture where ethical considerations are integrated into decision making at the top organizational level only

C.

establishing a formal method of managing ethical conflicts, such as using an ethics task force or bioethics consultant

D.

maintaining control of policy development by removing providers and members from the process of developing and implementing policies and procedures that provide guidance to providers and members confronted with ethical issues

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Questions 94

Lansdale Healthcare, a health plan, offers comprehensive healthcare coverage to its members through a network of physicians, hospitals, and other service providers. Plan members who use in-network services pay a copayment for these services. The copayment

Options:

A.

specified dollar amount charge that a plan member must pay out-of-pocket for a specified medical service at the time the service is rendered

B.

percentage of the fees for medical services that a plan member must pay after Magellan has paid its share of the costs of those services

C.

flat amount that a plan member must pay each year before Magellan will make any benefit payments on behalf of the plan member

D.

specified payment for services that was negotiated between the provider and Magellan

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Questions 95

Pharmacy benefit management (PBM) companies typically interact with physicians and pharmacists by performing such clinical services as physician profiling. Physician profiling from a PBM's point of view involves

Options:

A.

ascertaining that physicians in the plan have the necessary and appropriate credentials to prescribe medications

B.

compiling data on physician prescribing patterns and comparing physicians' actual prescribing patterns to expected patterns within select drug categories

C.

monitoring patient-specific drug problems through concurrent and retrospective review

D.

establishing protocols that require physicians to obtain certification of medical necessity prior to drug dispensing

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Questions 96

Natalie Chan is a member of the Ultra Health Plan, a health plan. Whenever she needs nonemergency medical care, she sees Dr. David Craig, an internist. Ms. Chan cannot self-refer to a specialist, so she saw Dr. Craig when she experienced headaches. Dr. Cr

Options:

A.

Within Ultra's system, Ms. Chan received primary care from both Dr. Craig and Dr. Lee

B.

Ultra's system allows its members open access to all of Ultra's participating providers.

C.

Within Ultra's system, Dr. Craig serves as a coordinator of care or gatekeeper for the medical services that Ms. Chan receives.

D.

Ultra's network of providers includes Dr. Craig and Dr. Lee but not Arrow Hospital

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Questions 97

Many HMOs are compensated for the delivery of healthcare to members under a prepaid care arrangement. Under a prepaid care arrangement, a plan member typically pays a

Options:

A.

fixed amount in advance for each medical service the member receives

B.

a small fee such as $10 or $15 that a member pays at the time of an office visit to a network provider

C.

a fixed, monthly premium paid in advance of the delivery of medical care that covers most healthcare services that a member might need, no matter how often the member uses medical services

D.

specified amount of the member's medical expenses before any benefits are paid by the HMO

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Questions 98

Janet Riva is covered by a indemnity health insurance plan that specifies a $250 deductible and includes a 20% coinsurance provision. When Ms. Riva was hospitalized, she incurred $2,500 in medical expenses that were covered by her health plan. She incurred

Options:

A.

$1,750

B.

$1,800

C.

$2,000

D.

$2,250

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Questions 99

In the United States, the Department of Defense offers ongoing healthcare coverage to military personnel and their families through the TRICARE health plan. One true statement about TRICARE is that:

Options:

A.

Active duty military personnel are automatically considered enrolled in TRICARE Prime

B.

TRICARE covers inpatient and outpatient services, physician and hospital charges, and medical supplies, but not mental health services.

C.

TRICARE enrollees are not entitled to appeal authorization or coverage decisions

D.

Hospitals participating in the TRICARE program are exempt from JCAHO accreditation and Medicare certification.

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Questions 100

The following sentence contains an incomplete statement with two missing words. Select the answer choice that contains the words that correctly fill the two blanks, respectively. The philosophy of consumer choice involves having consumers play a(n) ______

Options:

A.

Decreased … Increased

B.

Increased … Decreased

C.

Increased … Increased

D.

Decreased … Decreased

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Questions 101

Individuals can use HSAs to pay for the following types of health coverage:.

Options:

A.

Qualified disability insurance

B.

COBRA continuation coverage.

C.

Medigap coverage (for those over 65).

D.

All of the above.

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Questions 102

The Cleopatra Group, a third-party administrator (TPA), has entered into a TPA agreement with the Alexander MCO with regard to the administration of a particular health plan. This agreement complies with all of the provisions of the NAIC TPA Model Law. On

Options:

A.

hold all funds it receives on behalf of Alexander in trust

B.

assume full responsibility for determining the claim payment procedures for the plan

C.

assume full responsibility for ensuring that the health plan is administered properly

D.

obtain from the federal government a certificate of authority designating the Cleopatra Group as a TPA

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Questions 103

Merle Spencer has coverage under both Medicare Part A and Medicare Part B. Ms. Spencer recently was hospitalized for chest pains, and she incurred charges for:

  • The cost of hospitalization for two days
  • Diagnostic tests performed in the hospital
  • Trans

Options:

A.

ambulance and the diagnostic tests

B.

ambulance, the diagnostic tests, and the physician's professional services

C.

cost of hospitalization

D.

cost of hospitalization and the physician's professional services

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Questions 104

Medicaid is a jointly funded federal and state program that provides hospital and medical expense coverage to low-income individuals and certain aged and disabled individuals. One characteristic of Medicaid is that

Options:

A.

providers who care for Medicaid recipients must accept Medicaid payment as payment in full for services rendered

B.

Medicaid requires recipients to pay deductibles, copayments, and coinsurance amounts for all services

C.

Medicaid is always the primary payer of benefits

D.

benefits offered by Medicaid programs are federally mandated and do not vary by state

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Questions 105

Some providers use electronic medical records (EMRs) to document their patients' care in an electronic form. The following statement(s) can correctly be made about EMRs:

Options:

A.

EMRs are computerized records of a patient's clinical, demographic, and administrator

B.

B only

C.

Both A and B

D.

Neither A nor B

E.

A only

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Questions 106

Medicare Advantage product options include:

Options:

A.

Coordinated care plans, medical savings accounts and national PPOs.

B.

Private Fee for Service plans, health care prepayment plans and medical savings accounts

C.

Coordinated care plans, regional PPOs and private fee for service plans

D.

Cost contracts, coordinated care programs and medical savings accounts.

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Questions 107

The Conquest Corporation contracts with the Apex health plan to provide basic medical and surgical services to Conquest employees. Conquest entered into a separate contract with the Bright Dental Group to provide and manage a dental care program for employee

Options:

A.

a negotiated rebate agreement

B.

a carve-out arrangement

C.

an indemnity plan

D.

PBM

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Questions 108

Managed behavioral health organizations (MBHOs) use several strategies to manage the delivery of behavioral healthcare services. The following statements are about these strategies.

Select the answer choice that contains the correct statement.

Options:

A.

MBHOs generally provide benefits for mental health services but not for chemical dependency services.

B.

The level of care needed to treat behavioral disorders is the same for all patients and all disorders.

C.

By using outpatient treatment more extensively, MBHOs have decreased the use of costly inpatient therapies.

D.

PCP gatekeeper systems for behavioral healthcare generally result in more accurate diagnoses, more effective treatment, and more efficient use of resources than do centralized referral systems.

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Questions 109

The prudent layperson standard described in the Balanced Budget Act (BBA) of 1997 requires all hospitals that receive Medicare or Medicaid reimbursement to screen and, if necessary, stabilize all patients who come to their emergency departments.

Options:

A.

True

B.

False

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Exam Code: AHM-250
Exam Name: Healthcare Management: An Introduction
Last Update: May 15, 2024
Questions: 367
$64  $159.99
$48  $119.99
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