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  5. Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) Questions and Answers

GE0-806 Sample Questions Answers

Questions 4

What is the maximum size of the database you have backup using the WFM DB Utility?

Options:

A.

1GB

B.

2GB

C.

1TB

D.

1PB

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Questions 5

Breaks and_____________ are created together?

Options:

A.

Activities

B.

Contracts

C.

Shifts

D.

Site/Team

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Questions 6

Publishing a scenario which partially overlaps with another previously published scenario in the Master schedule will cause which of the following?

Options:

A.

An Error. Publishing is interrupted. New Scenario is not published

B.

A warning. Publishing Is Interrupted for overlapping period everything else is published

C.

A Warning. Publishing Is Interrupted. User can decide whether to continue and overwrite or stop.

D.

No Error or Warning. All overlapping elements are ignored. Everything else is published

E.

No Error or Warning. The new scenario Is published and overwrites any previous schedule

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Questions 7

Which of the WFM Applications below connects to the Stat Server in order to receive Real-Time Adherence information from Genesys?

Options:

A.

WFM Builder

B.

WFM Configuration Utility

C.

WFM Web

D.

WFM Data Aggregator

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Questions 8

Which of the following Genesys documentation will answer questions regarding sizing the WFM Database?

Options:

A.

Genesys 8.0 Supported Operating Systems and Database Reference Manual

B.

WFM 8.x Administrator's Guide

C.

Genesys 8.x Database sizing Estimator

D.

WFM Installation Manual

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Questions 9

Complete the sentence:

Task Sequence is configured on_____________________________.

Options:

A.

An Activity

B.

A Contract

C.

A Shift

D.

A Rotating Pattern

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Questions 10

A Rotating Pattern can be assigned to which of the following?

Choose 2 answers

Options:

A.

An Agent

B.

A Team

C.

An Activity

D.

A Site

E.

A Business Unit

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Questions 11

Using which application can you backup the WFM Database?

Options:

A.

Genesys Administrator

B.

WFM Database Utility

C.

WFM Backup Utility

D.

WFM Configuration Utility

E.

WFM Web

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Questions 12

Which statement is correct?

Options:

A.

A site in WFM always corresponds to a Switch in Genesys Administrator.

B.

A site is always apart of Business Unit.

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Exam Code: GE0-806
Exam Name: Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)
Last Update: May 1, 2024
Questions: 85
$64  $159.99
$48  $119.99
$40  $99.99
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