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CHRP-KE Sample Questions Answers

Questions 4

Which major category of workplace stressors is an employee experiencing when they are struggling with work-family conflict?

Options:

A.

Role stressors

B.

Work scheduling stressors

C.

Job content and control stressors

D.

Job security and progression stressors

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Questions 5

Which of the following types of benchmarking should managers use to determine the best practices of similar organizations in their industry?

Options:

A.

Competitive benchmarking

B.

Customer information benchmarking

C.

Historical benchmarking

D.

Functional benchmarking

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Questions 6

An organization is selecting a training evaluation method. The most important factors for consideration are low cost and low time commitment. Moderate validity is required. Which of the following evaluation designs is the best fit?

Options:

A.

Time series

B.

Post-test

C.

Soloman Four Group

D.

Pretest/post-test

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Questions 7

In a diverse organization, which of the following initiatives most effectively reduces the risk of cultural misunderstandings that could negatively affect team performance?

Options:

A.

Implementing a zero-tolerance policy for discrimination

B.

Providing cultural competence training

C.

Assigning culturally diverse teams for projects

D.

Encouraging employees to celebrate their cultural holidays

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Questions 8

Which of the following activities can identify new safety hazards and ensure hazard controls are functioning effectively?

Options:

A.

Re-engineering

B.

Auditing

C.

Training

D.

Substitution

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Questions 9

When developing an employee value proposition, which of the following should an organization focus on communicating?

Options:

A.

Flexibility

B.

Empowerment

C.

Employee engagement

D.

Employee experience

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Questions 10

The goals of a training evaluation are to determine the extent to which trainees have changed behaviour because of participating in a training program, and to evaluate ways to improve the program through qualitative feedback after the training. Which of the following training evaluation methods would best meet these objectives?

Options:

A.

Training and formative evaluation.

B.

Pilot testing and training evaluation.

C.

Self-assessments and summative evaluation

D.

Formative and summative evaluation.

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Questions 11

Which of the following key messages should be in an employee total rewards statement?

Options:

A.

The percentage of each reward within the total compensation program

B.

What approach was used to budget reward payouts

C.

Which benefits exceed legal minimum requirements

D.

How the salary and benefits are fair, equitable, and competitive

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Questions 12

What are 2 key factors that influence the market pay for jobs?

Options:

A.

Labour supply and labour demand

B.

Employee education and employee experience

C.

Employee performance and employee mobility

D.

Labour productivity and labour costs

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Questions 13

Which of the following is a tangible resource managed by the HR department?

Options:

A.

Managerial skills

B.

Health and wellness programs

C.

Innovation capacity

D.

Employer brand

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Questions 14

Which of the following is an example of a developmental decision based on the results of an employee's performance appraisal?

Options:

A.

Demoting an employee

B.

Promoting an employee

C.

Giving an employee a pay increase

D.

Giving an employee more training

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Questions 15

Which component of the 4-component strategy to reduce work-related psychosocial disorders could include an employee and family assistance program?

Options:

A.

A focus on organizational change

B.

A focus on information

C.

A focus on psychological services

D.

A focus on stressors

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Questions 16

Which of the following is the most immediate challenge an organization faces as a result of high employee turnover?

Options:

A.

Reduced employee morale

B.

Disruption of team dynamics

C.

Loss of institutional knowledge

D.

Decreased productivity

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Questions 17

Which of the following is true when comparing direct and systemic discrimination?

Options:

A.

Direct discrimination is easier to prove but harder to remedy than systemic discrimination

B.

Systemic discrimination is easier to prove but harder to remedy than direct discrimination

C.

Systemic discrimination is harder to prove and harder to remedy than direct discrimination

D.

Direct discrimination is harder to prove and harder to remedy than systemic discrimination

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Questions 18

An employee who increases their smoking, use of alcohol, or reliance on psychotherapeutic drugs during periods of increased stress is most likely showing which type of strain?

Options:

A.

Psychological

B.

Physical

C.

Organizational

D.

Behavioural

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Questions 19

Which of the following is a primary intervention for stress management?

Options:

A.

Removing the employee from the stressor

B.

Offering relaxation training

C.

Having the employee attend counselling

D.

Teaching the employee coping strategies

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Questions 20

Which of the following groups of HR Information System users is most likely to access the system frequently, seeking up-to-date information to guide their employee-related decisions?

Options:

A.

Clerical employees

B.

IT technicians

C.

Recruitment specialists

D.

Managers

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Questions 21

An organization hires 100 sales employees, with an employee requirement ratio of 20 (i.e., $20,000 per employee). The organization predicts that the total dollar value of sales will not change this year. If the organization wants to increase its employee requirement ratio to 25 (i.e., $25,000 per employee), how many sales employees should be laid off?

Options:

A.

20

B.

18

C.

22

D.

16

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Questions 22

What is the term for the combined knowledge, skills, and capabilities of an HR professional that add economic benefit to an organization?

Options:

A.

Value creation

B.

Human capital

C.

Sustainability

D.

Mentorship

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Questions 23

The compa-ratio at an organization is set at 107%. What does this mean with regard to salaries?

Options:

A.

Salaries are set at 93% of the midpoint of market salaries in the industry

B.

Salaries are 107% higher than the midpoint of market salaries in the industry

C.

Salaries are 14% higher than the midpoint of the pay grade

D.

Salaries are 7% higher than the midpoint of the pay grade

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Questions 24

Which of the following total rewards elements most directly increases productivity?

Options:

A.

Employee and organization matching stock ownership awards

B.

Salary range structure promotion differentials

C.

Flexible benefit spending account coverage

D.

Incentive-based plans with individual and/or organization-wide performance measures

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Questions 25

Use of safety awareness programs, preventive maintenance, and the development of policies and training modules for unique situations such as confined space entry are examples of which form of risk control?

Options:

A.

Administrative

B.

Elimination

C.

Substitution

D.

Engineering

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Questions 26

Who is responsible for disseminating information about employee benefits?

Options:

A.

The government

B.

The benefits carrier

C.

The employer

D.

The healthcare service provider

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Questions 27

Which type of private pension plan should an organization offer if it needs a simple plan that minimizes the organization's financial risk?

Options:

A.

Registered Retirement Savings Plan

B.

Defined contribution plan

C.

Defined benefit plan

D.

Canada Pension Plan

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Questions 28

Which of the following HR tools documents information to support administrative decisions related to employee retention, development, and termination?

Options:

A.

Workflow analysis

B.

Needs assessment

C.

Performance management system

D.

Position analysis questionnaire

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Questions 29

An organization has 20 separations during a month, with an average of 500 employees throughout the month. What was the organization's turnover rate?

Options:

A.

25%

B.

96%

C.

4%

D.

2%

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Questions 30

Which of the following is the next step after identifying metrics for an HR audit?

Options:

A.

Making recommendations to reduce employee turnover

B.

Obtaining senior management approval for the audit

C.

Collecting data for analysis

D.

Implementing training programs to address performance gaps

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Questions 31

Which of the following training delivery methods is most effective when the training involves high-risk hazards?

Options:

A.

Job instruction

B.

Lecture

C.

Discussion

D.

Simulation

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Questions 32

Which of the following litigation risks should an HR professional advise management about when planning a workforce reduction?

Options:

A.

Allegations of safety violations

B.

Allegations of sexual harassment

C.

Allegations of discrimination

D.

Allegations of constructive dismissal

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Questions 33

What is the purpose of the National Standard for Psychological Health and Safety in the Workplace?

Options:

A.

To create awareness of workplace stressors

B.

To require large employers to have an employee and family assistance program

C.

To provide organizations with tools to improve psychological health and safety

D.

To mandate legislation to address employee psychological health and safety

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Questions 34

Which of the following HR retention initiatives involves senior leaders advising and encouraging the growth and development of the organization's top talent?

Options:

A.

Coaching

B.

Sponsoring

C.

Mentoring

D.

Executive leadership

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Questions 35

In the process of environmental scanning, which stage involves systematically following key indicators that may affect the organization?

Options:

A.

Assessing

B.

Monitoring

C.

Forecasting

D.

Scanning

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Questions 36

What is the first step in communicating compensation details to employees?

Options:

A.

Defining the objectives

B.

Developing the strategy

C.

Evaluating the program

D.

Collecting information

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Questions 37

Which of the following is most likely to add more tasks to a job?

Options:

A.

Job sharing

B.

Job enlargement

C.

Job enrichment

D.

Job grading

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Questions 38

Which of the following is a primary characteristic of the management by objectives performance management system?

Options:

A.

Joint goal-setting between managers and employees

B.

A focus on short-term objectives

C.

Centralized decision-making by senior management

D.

An emphasis on qualitative feedback over quantitative results

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Questions 39

Which alternative dispute resolution process has been criticized for hindering the parties from negotiating an agreement on their own?

Options:

A.

Mediation

B.

Fact-finding

C.

Arbitration

D.

Conciliation

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Questions 40

Why would an HR professional recommend using alternative dispute resolution as a substitute for arbitration?

Options:

A.

To have the matter decided in a legal process

B.

To avoid the high cost of arbitration

C.

To have a neutral third party examine the matter

D.

To allow for a cooling-off period

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Questions 41

Which of the following describes the informal, unstructured network in which communication flows among employees?

Options:

A.

Social networking

B.

Grapevine

C.

Groupthink

D.

Instant messaging

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Questions 42

In which type of interview does the interviewer ask a series of job-related questions that focus on relevant past actions?

Options:

A.

Mixed (semi-structured)

B.

Situational

C.

Behavioural

D.

Unstructured

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Questions 43

Which of the following modifications to an employee compensation program would most likely improve retention of top talent in a highly competitive industry?

Options:

A.

Implementing a pay-for-performance system with significant bonuses

B.

Introducing flexible benefits that allow employees to customize their compensation packages.

C.

Providing educational assistance to support professional development goals.

D.

Offering higher base salaries.

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Questions 44

The third category of job performance, counterproductive behaviour, divides those behaviours into 4 sub-categories. Which of the following pairs of sub-categories demonstrates behaviour that intentionally disadvantages the organization?

Options:

A.

Property deviance and political deviance

B.

Production deviance and property deviance

C.

Production deviance and personal aggression

D.

Political deviance and personal aggression

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Questions 45

What is the first thing an employer should do to minimize damage to morale when pay cuts are unavoidable?

Options:

A.

Ensure the planned cuts are spread throughout the organization fairly

B.

Provide full information on the crisis and the rationale for the cuts

C.

Seek employee input on ways to deal with the crisis

D.

Commit to providing future rewards when circumstances permit

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Questions 46

Which of the following employee rights is incorporated into an employer's interpretation of due process?

Options:

A.

Right to appeal of discipline

B.

Employee privacy rights

C.

Job expectancy rights

D.

Contractual rights

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Questions 47

Which of the following types of digital technology can help incorporate more engagement in employee training?

Options:

A.

Cloud computing

B.

Data analytics

C.

Gaming

D.

Social media

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Questions 48

Alannah consistently has a positive view of life and believes everyone she works with has a similar view. What is this an example of?

Options:

A.

Stereotyping

B.

Contrast effect

C.

Halo effect

D.

Projection

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Questions 49

Which group of factors is considered in determining the frequency of workplace safety audits?

Options:

A.

Size of organization, previous incidents, and employee tenure

B.

Introduction of new equipment, type of work, and previous incidents

C.

Introduction of new equipment, availability of trained resources, and legislation

D.

Availability of trained resources, type of work, and size of organization

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Questions 50

How can HR professionals use big data to improve employee retention?

Options:

A.

Big data can be used to analyze social media profiles to identify the most suitable job candidates.

B.

Big data can be used to assess the real-time performance of employees.

C.

Big data can be used for image advertising to attract specific job seekers.

D.

Big data can be used to forecast which employees are most likely to leave the organization.

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Questions 51

Which of the following best describes a critical outcome of an effective HR workplan during organizational change?

Options:

A.

Decreased employee turnover

B.

Enhanced employee engagement

C.

Reduced workload for the HR department

D.

Improved financial performance

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Questions 52

In which compensation management strategy are separate organizational units given the responsibility to make their own decisions?

Options:

A.

Outsourcing

B.

Decentralization

C.

Re-engineering

D.

Centralization

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Exam Code: CHRP-KE
Exam Name: CHRP Knowledge Exam
Last Update: Dec 14, 2025
Questions: 176
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