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CTS Sample Questions Answers

Questions 4

What is the document that shows project tasks, indicating their allocated time, dependencies, and relationships between activities?

Options:

A.

flow chart

B.

Gantt chart

C.

needs analysis

D.

Venn diagram

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Questions 5

Given this system information:

What is the MINIMUM current requirement (assuming 110VAC electrical supply)?

Options:

A.

15A

B.

25A

C.

30A

D.

50A

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Questions 6

When connecting two switches with multiple VLANs, which function should be setup in order to pass all the packets from one switch to the other?

Options:

A.

trunk line

B.

multicast routing

C.

QoS (Quality of Service)

D.

SFP (Small Form-factorPluggable)

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Questions 7

Assuming that the screen and projector are both Ethernet controllable devices, where does the control system for the AV solution need to exist?

Options:

A.

connected to the network

B.

in the rear projection room

C.

in a dedicated rack in the room

D.

above the projector, plugged into the serial port on the projector

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Questions 8

A client requests for a project to be completed earlier than initially scheduled. What should the AV contractor do FIRST to address this change?

Options:

A.

deny the request and work to the original agreed schedule

B.

allocate more resources to meet the earlier completion date

C.

provide a request for change (RFC) to the client to approve the change to the schedule

D.

provide a change order (CO) to the client outlining changes to the project and any additional costs

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Questions 9

Every item in a room has some acoustic absorption or reflection characteristics. The level of sound absorbed is MOST affected by

Options:

A.

distance from the sound source.

B.

ambient sound in the system location.

C.

relative loudness of the source material.

D.

frequency and direction of the source.

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Questions 10

On a construction project awarded through a competitive process, the electrical contractor says that the AV company is responsible for the installation of conduit. What project document(s) would determine responsibility?

Options:

A.

estimate

B.

submittals

C.

proposal cover letter

D.

bid (tender) documents

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Questions 11

If content is protected, the HDCP handshake(s) occurs

Options:

A.

every few seconds after the hotplug circuit is first completed.

B.

only when the hotplug circuit is first completed.

C.

only when the display is turned on.

D.

only when the source is turned on.

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Questions 12

Identify the portion of the connector that carries the signal. Select the answer by clicking anywhere on the correct part of the connector.

Options:

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Questions 13

A university has equipped all of its theatres with laser projectors. The maintenance department should schedule

Options:

A.

lamp and filter changes every six months.

B.

cleaning and focus checks every six months.

C.

remote monitoring and replace equipment at end of life.

D.

no inspections, as they are maintenance free and replace equipment at end of life.

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Questions 14

What is a MAIN benefit of an externally managed AV/IT service?

Options:

A.

reduce costs for business-software

B.

complete outsourcing of the AV/IT department

C.

on-demand availability of computer system resources

D.

cost reduction in operations through clear responsibilities

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Questions 15

For ceiling speakers with a 90° effective coverage angle, a ceiling height of 3 m (10 ft), and an ear height of 1.2 m (4 ft), the spacing for a 50% coverage or edge-to-center layout is:

Options:

A.

1.8 m (6 ft)

B.

3.0 m (10 ft)

C.

3.6 m (12 ft)

D.

6.0 m (20 ft)

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Questions 16

Which requirement supersedes others when planning an AV project for a client?

Options:

A.

Institutional policies

B.

Existing infrastructure

C.

Organizational standards

D.

Local safety ordinances and building codes

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Questions 17

When creating an estimate for a request for proposal (RFP), what is the FIRST tiling that should be done?

Options:

A.

obtain the costs

B.

create the submittal

C.

schedule a site visit

D.

read the project description

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Questions 18

The amount of light emitted through a projection system lens is TYPICALLY specified and measured

Options:

A.

in lux.

B.

in lumens.

C.

in footcandles.

D.

by its contrast ratio.

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Questions 19

What results from connecting a computer to the network using DHCP?

Options:

A.

Access to router

B.

A static IP address

C.

A dynamic IP address

D.

Password to get into the network

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Questions 20

The purchaser in an AV solutions firm has a key role to play in the area of

Options:

A.

estimating manpower availability and scheduling.

B.

coordinating project documentation and commissioning.

C.

communicating with vendors and internal staff members.

D.

reviewing the customer needs analysis to determine best solutions.

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Questions 21

Referring to this mix-minus system, in which zone should zone C's microphones be the LOUDEST? Select the answer by clicking anywhere within the correct zone.

Options:

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Questions 22

An AV technician has been called to a lecture hall where the presenter complains of a loud squealing noise that makes their presentation inaudible. What is the BEST strategy to address the complaint?

Options:

A.

Increase the gain for the microphone

B.

Position the microphone away from the presenter

C.

Position the microphone in front of the loudspeakers

D.

Mute unused microphone channels on the audio mixer

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Questions 23

A client wants a third-party commitment that a project will be completed as per contract and protection against losses if it is not. What document should they request from their supplier?

Options:

A.

liability policy

B.

performance bond (guarantee)

C.

statement of qualification

D.

quality assurance checklist

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Questions 24

Two computers are connected to a videoconferencing system through a switcher using HDMI cables. Computer content from PC A is being properly transmitted. However, when PC B is selected by the switcher, it does not work through the videoconferencing system. They both work when connected directly to the videoconferencing system or the monitor. The solution is to add a device that enables____management.

Options:

A.

DDC

B.

DHCP

C.

HDCP

D.

TMDS

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Questions 25

The MAIN benefit of an inventory tracking system in an AV rental and staging business is having an accurate record of

Options:

A.

customers contact details.

B.

current resale value of assets.

C.

current state and commitments of assets.

D.

customer’s budgets and spending history.

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Questions 26

What is the difference between the audio system's operational level and the maximum level the system can attain?

Options:

A.

noise floor

B.

headroom

C.

directivity index

D.

loudspeaker sensitivity

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Questions 27

In a basic AV rack, what is the most effective method to promote proper airflow?

Options:

A.

Close unused rack spaces with blanking panels

B.

Install fans at the front and rear of the rack

C.

Leave extra space between all rack-mounted units

D.

Remove all rear rack panels for passive exhaust

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Questions 28

Which of the following is the correct group of signal cables that can be cabled within one side of a rack while considering the signal separation in order to avoid electromagnetic interference?

Options:

A.

RF, loudspeaker, line level audio

B.

Loudspeaker, microphone, video

C.

Microphone, line level audio, relay control

D.

Microphone, line level audio, digital control

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Questions 29

A client has ordered a large project from a company. This project has several critical components and a fixed schedule. Which of the following will be VITAL for ensuring that the company meets the deadlines?

Options:

A.

proper job costing

B.

confirming lead times

C.

qualifying the customer

D.

confirming price changes

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Questions 30

During a site survey of a facility to be upgraded or modernized, it is important to check wireless microphones that may be redeployed to ensure

Options:

A.

battery types conform to environmental concerns.

B.

polar patterns will not clash with new fabric treatments.

C.

microphones are operating on acceptable radio frequencies.

D.

antenna design will not interfere with HDBaseT signal distribution system.

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Questions 31

When running audio in an enclosed booth, what feature is MOST important for the studio monitors used by the sound engineer?

Options:

A.

Dolby Digital 5.1 surround sound

B.

A subwoofer with a bass boost feature

C.

Flat frequency response across the entire audio spectrum

D.

Digital signal processing including acoustic echo cancellation

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Questions 32

Which document identifies who is responsible for each part of the system delivery, including schedule and scope?

Options:

A.

Scope of work

B.

Project charter

C.

Statement of work

D.

Responsibility matrix

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Questions 33

Which is the MOST important factor during the development of an AV project scope?

Options:

A.

entire budget

B.

clients responsibility

C.

analyze the strategic plan

D.

stakeholders requirements

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Questions 34

The bending or changing direction of a light ray as it passes through material is called

Options:

A.

scattering.

B.

refraction.

C.

reflection.

D.

dispersion.

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Questions 35

Preventive maintenance is best described as maintenance that is carried out:

Options:

A.

At predetermined intervals

B.

Following detection of an anomaly

C.

On the equipment for performance monitoring

D.

By integrating analysis, measurement and periodic test activities

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Questions 36

System performance verification occurs when the system is

Options:

A.

in need of repair.

B.

completely installed.

C.

removed from service.

D.

approved by the customer.

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Questions 37

While conducting a site survey, it is discovered that a conference room has glass walls, high ceilings, and wooden floors. The BIGGEST challenge for this room would be handling of which of the following?

Options:

A.

feedback

B.

cable paths

C.

reverberance

D.

loudspeaker placement

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Questions 38

Which of the following project management activities coordinates project requirements and resources?

Options:

A.

project budget

B.

logic model timeline

C.

logic network diagram

D.

project kick-off meeting

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Questions 39

The contrast control sets the

Options:

A.

white balance of the Image.

B.

range for the hue of the image.

C.

color temperature of the image.

D.

range for the difference between white and black.

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Questions 40

A personnel change at an AV integration company results in the assignment of a new technician to an existing facility.

What is the best FIRST step for the integrator to make the transition?

Options:

A.

Give the technician directions to the site.

B.

Call the client and tell them a new technician has been assigned.

C.

Have the newly assigned technician review the project documentation.

D.

Make an appointment with the client to introduce the new technician to the client.

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Questions 41

During the needs analysis stage, it is MOST IMPORTANT to determine the client's

Options:

A.

budget.

B.

application.

C.

mission statement.

D.

installation time frame.

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Questions 42

A 2x2 video wall was sold with each display being Full HD resolution. Now the client wants to show live content at the best possible quality over the complete wall. Which resolution must the camera provide?

Options:

A.

1920 x 1080

B.

3840 x 2160

C.

4096 x 2160

D.

7680 x 4320

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Questions 43

Knowledge of the overall room function as envisioned by the client provides a

Options:

A.

budget range for the project.

B.

design concept to give to the architect.

C.

list of major system components for the space.

D.

starting point for determining the space AV needs.

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Questions 44

While troubleshooting a DSP, the AV technician notices that the DHCP server has failed due to the control system not being able to control the volume of the DSP. In order to restore the same IP, the control programmer requires a unique identifier assigned to the network interface card of the DSP. What is the name of that address?

Options:

A.

media access control

B.

internet protocol address

C.

network address translation

D.

digital multiplex exchange address

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Questions 45

Which section of a program report describes the probable costs of an AV project?

Options:

A.

budget

B.

needs analysis

C.

systems descriptions

D.

infrastructure requirements

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Questions 46

The owner is looking for an audio solution for staff meetings. Which question is MOST important to ask to ensure a functioning system?

Options:

A.

Are there any remote participants?

B.

Will you use displays or a projector?

C.

Do you want handheld or lapel mics?

D.

Would you like ceiling or surface mount speakers?

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Questions 47

When is the optimal time to conduct training of end users in a new AV installation?

Options:

A.

after all participants have reviewed equipment manuals

B.

when all users of the facility can be trained at the same time

C.

at the time of system handover with accompanying user guides

D.

during installation so that the system can be configured and modified in line with the user's knowledge

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Questions 48

The FIRST step in troubleshooting an AV system is to

Options:

A.

clearly identify the failure symptoms.

B.

change only one component at a time.

C.

ensure that all the system components have power.

D.

divide the system in half to identify the portion that is not working.

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Questions 49

In order to calculate throw distances for an existing installation, what is the FIRST thing to evaluate?

Options:

A.

aspect ratio

B.

light conditions

C.

the size of the screen

D.

the height of the ceiling

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Questions 50

When an audio device can no longer accurately reproduce the audio signal, It is called

Options:

A.

feedback.

B.

dithering.

C.

distortion.

D.

saturation.

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Questions 51

A client has a room that can be used as one large room or three separate rooms. Each room has several different audio and video options. What type of system should be suggested to the client for ease of use?

Options:

A.

switching

B.

control

C.

sound

D.

lighting

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Questions 52

What PRIMARY concern should the sales representative have had during the site survey of this room?

Options:

A.

room orientation

B.

length of cable runs

C.

ceiling clearance for the projector lift

D.

combination of fluorescent and Incandescent lighting

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Questions 53

In order to estimate project task duration, one needs to understand the effort required to complete the expected scope and:

Options:

A.

Client budget

B.

User experience

C.

Required training

D.

Resource availability

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Questions 54

What should an AV integrator provide to a general contractor to ensure the supporting trades get the AV information that is needed?

Options:

A.

bid drawings

B.

permit drawings

C.

as-built drawings

D.

construction drawings

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Questions 55

Remotely monitoring system health of a deployed conference room and rebooting it when faulty is an example of

Options:

A.

a service call.

B.

troubleshooting.

C.

a service contract.

D.

proactive maintenance.

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Questions 56

During an initial meeting with a prospective client regarding an audiovisual project, it is important to understand the customer's method of procurement in order to avoid.

Options:

A.

making commitments with regard to delivery times for equipment.

B.

designing the system beyond the budgetary constraints of the client.

C.

missing some of the important components that will be included in the final project.

D.

expending time and resources designing a project that may ultimately go to bid (tender).

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Questions 57

The BEST way to ensure that a project is on budget is to

Options:

A.

calculate the number of calendars days remaining to completion.

B.

visit the job site and determine the percentage of work completed.

C.

ask the installation team to estimate remaining work to completion.

D.

review accrued labor and material costs against remaining work.

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Questions 58

When the customer says: "The PA is only for speech reinforcement!", which of the following pieces of equipment is most likely NOT needed?

Options:

A.

front fills

B.

subwoofers

C.

delay speakers

D.

monitor wedges

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Questions 59

Which of the following is addressed within the Needs Analysis part of the AV Design process?

Options:

A.

creating the project timeline

B.

outlining project Bill of Materials

C.

identifying key stakeholders for the project

D.

identifying functional requirements of the project

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Questions 60

Which one of these features has to be disabled for a network switch in a Dante network?

Options:

A.

QoS (Quality of Service)

B.

PoE (Power over Ethernet)

C.

EEE (Energy Efficient Ethernet)

D.

IGMP (Internet Group Management Protocol)

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Questions 61

Which type of contract involves ongoing support for an AV system, regardless of the age of the facility or who did the initial installation?

Options:

A.

system warranty

B.

service agreement

C.

manufacturer warranty

D.

preventive maintenance

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Questions 62

In a request for proposal (RFP) document, what would be the BEST place to find the overall expectations and contractual requirements for the project?

Options:

A.

scope of work

B.

block diagram

C.

bill of materials

D.

system drawings

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Questions 63

While replacing a lamp in a client's LCD projector, it is important to:

Options:

A.

Clean the air filter and reset the lamp timer.

B.

Calculate the new projector throw distance.

C.

Test the projector using a commercially produced DVD movie.

D.

Measure the projector's light output with the new lamp in place.

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Questions 64

A full range reinforcement system will TYPICALLY have a frequency response of:

Options:

A.

10 Hz to 100 Hz

B.

100 Hz to 2000 Hz

C.

100 Hz to 15000 Hz

D.

1000 Hz to 15000 Hz

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Questions 65

What is the FIRST stage in troubleshooting an AV system?

Options:

A.

evaluating possible sources of error

B.

identifying the symptoms of the error

C.

determining which devices are fully functional

D.

reviewing the system diagram showing the connections and the signal flow

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Questions 66

Up to which data rate can USB 2.0 support?

Options:

A.

12 Mbps

B.

480 Mbps

C.

10 Gbps

D.

5 Gbps

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Questions 67

Which method of control is supported by HDBaseT?

Options:

A.

PCIE

B.

DAU

C.

RS-232

D.

DMX512

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Questions 68

When gathering information, it is important to ask about the customer's goals because the

Options:

A.

customer may have unrealistic expectations of what can be done.

B.

customer may be planning on moving before the project is complete.

C.

integrator needs to confirm they understand the relationship between desires and budget

D.

integrator needs an understanding of what the customer expects to beable to do with the space.

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Questions 69

After installation, the system does not pass audio. Based on the information in the drawing, what is the MOST LIKELY cause?

Options:

A.

cable lengths

B.

system needs a DSP

C.

phantom power is required

D.

speaker requires a 70 V transformer

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Questions 70

When planning video content with a client, it is important to get their Pantone data (PMS) to ensure

Options:

A.

the displayed colors match printed colors.

B.

their confidence monitor size is large enough.

C.

the displayed logo is the proper size and style.

D.

the displayed type face is the correct size and style.

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Questions 71

A loudspeaker with sensitivity 90 dB SPL measured at 1 meter, 1 watt Is placed 2 meters away from a listener. At 1 watt, what Is the SPL at the listener?

Options:

A.

81 dB SPL

B.

84 dB SPL

C.

87 dB SPL

D.

90 dB SPL

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Questions 72

During the site survey, the client indicates that the space that will become a rear projection room is currently an off-white color. What should be recommended to the client?

Options:

A.

paint the room gray

B.

paint the room black

C.

leave the room as it is

D.

use carpeting on the walls

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Questions 73

An event planner for a banquet surrounding a swimming pool has requested that the pool be lit in the client’s colors using underwater lighting. What does the technician need to consider?

Options:

A.

the IP rating of the fixtures

B.

access to a grounded power supply

C.

whether the installing technicians are PADI certified

D.

the ability to physically secure the fixtures underwater

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Questions 74

A cardioid subwoofer array uses delay, equalization, and

Options:

A.

gating.

B.

polarity.

C.

phase shift.

D.

compression.

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Questions 75

Which document is used to clarify a project design issue?

Options:

A.

change order

B.

progress report

C.

request for change

D.

request for Information

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Questions 76

During project delivery and after completion, it is important to ensure correct management of control system code so that

Options:

A.

programming costs will be within project budget.

B.

other contractors are unable to reuse or edit code.

C.

the most up-to-date version of code is available for upload when required.

D.

sub-contract programmers submit uncompiled code as per their contract of employment.

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Exam Code: CTS
Exam Name: Certified Technology Specialist
Last Update: Apr 28, 2025
Questions: 254
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