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CIS-APM Sample Questions Answers

Questions 4

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer’s application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

Options:

A.

Identify your customer’s applications’ underlying technologies.

B.

Identify your customer’s application services.

C.

Produce a horizontal picture of a customer’s business applications.

D.

Create an application inventory.

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Questions 5

What are the stages of the APM rationalization process?

Options:

A.

Measure, Evaluate, Decide, Take Action, Baseline

B.

Identify, Measure, Evaluate, Decide, Take Action

C.

Identify, Measure, Decide, Take Action, Communicate

D.

Identify, Measure, Evaluate, Take Action, Certify

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Questions 6

What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)

Options:

A.

Information Portfolio

B.

Service Portfolio

C.

Catalog Portfolio

D.

Application Portfolio

E.

Business Portfolio

F.

Technology Portfolio

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Questions 7

The capability map provides a hierarchical view of the business capabilities in an organization. How many levels does the capability hierarchy support in its series?

Options:

A.

7

B.

8

C.

10

D.

6

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Questions 8

If a customer asks you how ServiceNow’s ServiceMapping application works in order to support APM, how would you explain it?

Options:

A.

Identifies all hardware and software CI’s and other dependencies that support that service.

B.

Drills down to provide application services, vulnerabilities and risks.

C.

Creates an API to manage seamless application services.

D.

Provides software entitlements through a top-down approach.

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Questions 9

When you approve a retire a Business Application request, which system property determines whether a project or a demand is created?

Options:

A.

sn_apm.retireBusinessApplication

B.

sn_apm.retireBusinessApplicationTaskType

C.

sn_apm.businessApplication

D.

sn_apm.retire

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Exam Code: CIS-APM
Exam Name: Certified Implementation Specialist - Application Portfolio Management (APM)
Last Update: May 14, 2024
Questions: 30
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