DEP-2025 Sample Questions Answers

In Apple School Manager (ASM), the Administrator role is required to purchase books through the Apps and Books section, as it has permissions to manage financial transactions and content acquisition. Other roles, like Content Manager, can distribute but not purchase. An Apple Developer account (option B) is for apps, not books. A Managed Apple ID (option C) is for users, not purchasing. User acceptance (option D) is irrelevant. The Apple School Manager User Guide confirms the Administrator’s purchasing authority.

Enterprise SSO leverages Kerberos. TheApple Platform Deployment Guidestates, "Enterprise Single Sign-On in iOS, iPadOS, and macOS is based on Kerberos, enabling seamless authentication to enterprise resources." Options B, C, and D serve different purposes.

Remote wipe preserves eSIM. TheMobile Device Management Protocol Referencestates, "The EraseDevice command with the preserveDataPlan option allows MDM to keep the eSIM active during a wipe, aiding redeployment."

Find My allows device tracking, enabling users or administrators (via MDM) to locate, lock, or wipe a lost or stolen device using iCloud or GPS. It’s a key security feature for personal and managed devices. Additional restrictions (option B) are a supervision feature. Network performance (option C) is unrelated, and data separation (option D) pertains to User Enrollment. TheApple Platform Security Guideemphasizes tracking as Find My’s primary benefit.

The provisional period starts post-enrollment. TheApple Configurator User Guidestates, "The 30-day provisional period begins after the device enrolls in the MDM server, allowing users to opt out of supervision."

User Enrollment limits MDM capabilities. TheiOS Deployment Referencestates, "With User Enrollment, MDM can install and configure apps, manage accounts, and apply restrictions tomanaged data, but it cannot access location, wipe the device, or enable Activation Lock."

The personally enabled, organization-owned model allows organizations to assign devices to individual users while permitting those users to personalize their devices with personal apps and data. This model balances organizational control with user flexibility, often used in one-to-one deployments. BYOD, organization-owned (option A) is a contradictory term; BYOD implies user-owned devices, not organization-owned. Nonpersonalized, organization-owned (option B) devices are typically locked down for shared or specific use, with no personalization allowed. TheApple Platform Deployment Guidedescribes the personally enabled model as supporting user customization under MDM management, making C the correct answer.

System+User Mode supports pre- and post-login connectivity. TheApple Platform Deployment Guidestates, "System+User Mode for 802.1X allows a Mac to connect to Wi-Fi using system credentials before login and switches to user credentials after login, ensuring network access at all stages." Option B is not a standard term, C requires login first, and D uses only system credentials.

User Enrollment separates managed Keychain items. TheiOS Deployment Referencestates, "With User Enrollment, Keychain items associated with a Managed Apple ID are stored in a distinct cryptographic container." Options B, C, and D aren’t separated unless tied to managed apps.

MDM manages beta enrollment. TheMobile Device Management Protocol Referencestates, "MDM can enroll devices in the Apple Beta Software Program by pushing a profile with beta update settings."

Configuration profiles enable IT administrators to manage VPN settings on a device, specifying details like server address, protocol (e.g., IKEv2, L2TP), and authentication methods (e.g., certificates, credentials). These profiles are deployed via MDM or manually, ensuring secure network access. Find My (option B) and iCloud (option C) are unrelated to VPN management. MDM (option D) is the system that delivers profiles, but the profiles themselves contain the VPN settings. TheApple Platform Deployment Guidedetails VPN configuration via profiles.

Managed Distribution, available through Apple Business Manager (ABM) or Apple School Manager (ASM), enables app and content management by allowing administrators to purchase, assign, and revoke licenses for apps and books, deployed via MDM. This ensures centralized control over organizational content. Personalization (option A) is user-driven, not a distribution benefit. Network performance (option C) is enhanced by content caching. Data separation (option D) is a User Enrollment feature. The Apple Business Manager User Guide emphasizes content management as the key benefit.

AirDrop works with Shared iPad. TheiOS Deployment Referencestates, "Shared iPad supports features like AirDrop that don’t require a single user’s Apple ID, unlike Continuity features such as Universal Control or Sidecar."

The Organization ID links purchases. TheApple Business Manager User Guidestates, "Provide your Organization ID to the reseller to ensure devices are assigned to your Apple Business Manager account."

Managed apps offer flexibility. TheApple Business Manager User Guidestates, "Managed apps can be revoked or reassigned to other users or devices via MDM." Option B is false as device assignment is possible, C is incorrect for books, and D is wrong as apps can be device-assigned.

Preserving eSIM speeds redeployment. TheMobile Device Management Protocol Referencestates, "When erasing a supervised iPad, the preserveDataPlan option retains the existing eSIM, avoiding reactivation delays."

Apple Business Manager (ABM) enables device and content management by providing a portal to enroll devices via ADE, purchase and distribute apps/books through Managed Distribution, and manage user accounts. This centralizes organizational control over Apple deployments. Personalization (option A) is user-driven, not an ABM benefit. Network performance (option C) is enhanced by content caching, not ABM. Data separation (option D) is a User Enrollment feature. TheApple Business Manager User Guidehighlights device and content management as ABM’s core benefit.

Apple devices come with built-in security features, such as data encryption, Secure Enclave, and passcode enforcement, which MDM solutions leverage to secure devices. These features allow MDM to enforce policies like requiring a passcode, enabling encryption, or remotely wiping a device if lost. Location Services (option A) provides geolocation data but is not a core security capability used by MDM for securing devices. Enrollment profiles (option B) are the mechanism to connect a device to MDM, not a capability that secures the device itself. TheApple Platform Security Guidehighlights how MDM utilizes these built-in features to enhance device security, making option C the correct choice.

User Enrollment, designed for Bring Your Own Device (BYOD) scenarios, separates personal and managed data on a device using a cryptographic boundary. This ensures organizational policies (e.g., managed apps, email) are isolated from personal content (e.g., photos, personal apps), protecting user privacy while allowing management. Additional restrictions (option A) are a supervision feature, not User Enrollment. App license management (option B) is tied to Managed Distribution, not enrollment type. Simplified setup (option D) aligns with ADE, not User Enrollment. TheApple Platform Deployment Guidehighlights data separation as User Enrollment’s key benefit.

Shared iPad is a feature introduced for educational and business environments, allowing multiple users to share an iPad with separate user sessions, each tied to a Managed Apple ID. It requires iPadOS 13.4 or later and is supported only on compatible iPad models (e.g., iPad Pro, iPad Air 2 or later). iPhones (option B), Macs (option C), and Apple Watches (option D) don’t support Shared iPad, as it’s an iPad-specific feature. TheApple Platform Deployment Guidespecifies the system requirements for Shared iPad.

For Bring Your Own Device (BYOD) deployments, User Enrollment is the commonly used method. It allows users to enroll their personal devices in an MDM solution via a customized URL or portal, maintaining a separation between personal and managed data. Device Enrollment (option A) is typically for organization-owned devices, requiring more control than BYOD allows. Automated Device Enrollment (option C) is for organization-owned devices pre-registered with Apple, not BYOD. TheApple Platform Deployment Guidespecifies User Enrollment as the standard for BYOD.

Supervision, applied via Apple Configurator or ADE, enables additional restrictions on devices, such as blocking app removal, enforcing single-app mode, or managing Activation Lock, providing greater control for organizations. Personalization (option A) is more limited under supervision. Network performance (option C) is unrelated, and data separation (option D) is a User Enrollment feature. TheApple Platform Deployment Guidehighlights supervision’s enhanced management capabilities.

In the Bring Your Own Device (BYOD) model with User Enrollment, users own the devices and can personalize them with their own apps and data before and after enrolling in an MDM solution. User Enrollment is designed for personal devices, offering a separation between personal and managed data while allowing user customization. BYOD, organization-owned (option B) is not a valid model, as BYOD implies user ownership. Nonpersonalized, organization-owned (option C) restricts personalization, and personally enabled, organization-owned (option D) applies to organization-owned devices, not personal ones. TheApple Platform Deployment Guideconfirms that BYOD with User Enrollment supports personalization on personal devices.

Automated Device Enrollment (ADE), used with Apple Business Manager (ABM) or Apple School Manager (ASM), supports Activation Lock management by allowing administrators to enable, disable, or bypass Activation Lock on supervised devices via MDM. This is critical for organization-owned devices to ensure they can be reactivated after a wipe without user Apple IDs. Device Enrollment (option B) can manage Activation Lock if the device is supervised, but it’s not inherent without ADE. User Enrollment (option C) doesn’t support full Activation Lock management, as it’s for BYOD with limited control. The Apple Platform Deployment Guide ties Activation Lock management to ADE.

Apple Push Notification service (APNs) is a critical service that Apple devices rely on for real-time notifications. Functions requiring continuous APNs access include notifications for operating-system and app updates, MDM policy enforcement (e.g., remote commands), and incoming messages (e.g., iMessage). These depend on APNs to push data to devices over ports 5223 or 443. Options A (Bonjour, caching, sharing), B (SSO, VPN, roaming), and D (tracking, backups, suggestions) involve other mechanisms like local networking or iCloud, not continuous APNs access. TheApple Platform Deployment Guidedetails APNs’ role in these functions.

Setting up Shared iPad requires an MDM solution to configure the feature, assign Managed Apple IDs, and manage user sessions. The MDM applies a configuration profile specifying Shared iPad settings (e.g., temporary session mode or user-specific logins) and integrates with Apple School Manager or Apple Business Manager. Apple Configurator (option B) can supervise devices but isn’t required for Shared iPad setup. User Enrollment (option C) is for BYOD, not shared devices. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidemandates MDM for Shared iPad deployment.

Return to Service includes Wi-Fi and enrollment. TheMobile Device Management Protocol Referencestates, "With Return to Service, MDM can include a Wi-Fi payload and enrollment profile in the EraseDevice command to automate redeployment."

Apple Business Manager (ABM) is Apple’s web-based portal designed for IT administrators in businesses to manage device enrollment (via Automated Device Enrollment), purchase and distribute app licenses, and assign content like books. Apple School Manager (option C) serves a similar purpose but is tailored for educational institutions. Apple Configurator (option B) is a macOS app for device configuration, not a portal. There’s no “Managed Apple ID portal” (option D); Managed Apple IDs are managed within ABM or ASM. The question’s broad scope fits ABM for business contexts, as per theApple Platform Deployment Guide.

Automated Device Enrollment (ADE), used with Apple Business Manager or Apple School Manager, automatically supervises devices during setup, enabling advanced restrictions and management. Supervision is a default outcome of ADE for organization-owned devices. Device Enrollment (option B) can include supervision if paired with tools like Apple Configurator, but it’s not inherent. User Enrollment (option C) is for BYOD and doesn’t support supervision to protect user privacy. TheApple Platform Deployment Guideties supervision to ADE.

Activation Lock prevents reuse. ThemacOS Security Overviewstates, "Activation Lock, manageable via MDM, prevents a lost or stolen Mac from being reactivated without the owner’s credentials." Option C is iOS-specific.

Devices ineligible for Automated Device Enrollment (ADE) in Apple Business Manager (ABM) or Apple School Manager (ASM)—typically because they weren’t purchased directly from Apple or an authorized reseller—can still be enrolled manually via Device Enrollment. This involves installing an enrollment profile locally on the device, often using tools like Apple Configurator. Automated Device Enrollment (option B) and Automatic enrollment (option C) refer to ADE, which isn’t applicable here. “No enrollment possible” (option D) is incorrect, as manual enrollment is an option. TheApple Platform Deployment Guideoutlines Device Enrollment for such cases.

Skipping Location Services hides it and disables it, with admin control. ThemacOS Deployment Referencestates, "If the Location Services pane is skipped in Setup Assistant, it is hidden from the user, and the service is disabled post-enrollment. An administrator can enable it later in System Settings." Option B fits managed scenarios, unlike D which implies user control.

Managed Lost Mode locks supervised iPads. TheiOS Deployment Referencestates, "Managed Lost Mode locks a supervised iPad until disabled via MDM, displaying a custom message and restricting access." Option C requires credentials, not MDM, to unlock.

Shared iPad requires Managed Apple IDs, created via Apple School Manager (ASM) or Apple Business Manager (ABM), to enable multiple users to log in with separate sessions. These IDs are organization-controlled and integrate with MDM for session management. Personal Apple IDs (options A and C, the same) are for individual use and incompatible with Shared iPad. There’s no “Shared Apple ID” (option D); Shared iPad uses individual Managed Apple IDs or temporary sessions. TheApple Platform Deployment Guidemandates Managed Apple IDs for Shared iPad.

Content caching on a Mac running macOS 10.13 or later can cache multiple types of content: apps (from the App Store), OS updates (for macOS, iOS, iPadOS), and iCloud data (e.g., documents, photos). This reduces bandwidth usage by storing content locally for networked devices. Options A, B, and C are all correct individually, but D encompasses them all, aligning with the capabilities outlined in theApple Platform Deployment Guide.

Apple Configurator for Mac allows administrators to create Blueprints, which are templates for configuring devices with settings, apps, and profiles. TheApple Configurator User Guideexplains, "Apple Configurator for Mac allows you to create Blueprints—templates containing settings, apps, and profiles—that can be applied to iPhones, iPads, or Macs during configuration." Option A is an MDM feature, B requires MDM for over-the-air updates, and D is handled via Apple Business Manager, not Configurator.

On supervised devices, conversion is seamless. TheMobile Device Management Protocol Referencestates, "On supervised devices, MDM can convert an unmanaged app to managed without user interaction when deploying the managed version."

Content caching reduces traffic by storing content locally. ThemacOS Deployment Referencestates, "To maximize the effectiveness of content caching, use MDM to enforce a restriction that prevents users from disabling it on managed Macs." Option A ensures caching is active. Option B has a typo (“IoadCache” should be “loadCache”) and isn’t standard, C aids discovery but not reduction, and D increases traffic.

Licenses can only transfer within an organization. TheApple Business Manager User Guidestates, "Licenses can be transferred between locations, but both the sending and receiving locations must belong to the same organization in Apple Business Manager." Option D is false as licenses must be unassigned first.

The personal recovery key resets passwords. ThemacOS Security Overviewstates, "With FileVault enabled and the personal recovery key escrowed to MDM, users can use it in macOS Recovery to reset their password."

A Managed Apple ID is needed. TheiOS Deployment Referencestates, "Account-driven Device Enrollment requires a Managed Apple Account to sign in during setup, triggering MDM enrollment."

Platform SSO syncs credentials with an IdP. ThemacOS Security Overviewstates, "Platform SSO allows users to synchronize their local Mac account password with an identity provider, providing a seamless login experience." Option B is a separate feature, C is managed via ABM, and D is unrelated to Platform SSO.

Apple School Manager (ASM) is the dedicated portal for educational institutions to manage student devices, staff accounts, and content like apps and books. It supports features like Shared iPad and integration with classroom tools, tailored for education. Apple Business Manager (option A) is for businesses, not schools. Apple Configurator (option B) is a tool for manual device setup, not a management portal. There’s no standalone “Managed Apple ID portal” (option D); Managed Apple IDs are managed within ASM. TheApple Platform Deployment Guidespecifies ASM for educational device management.

Apple Business Manager (ABM) supports the distribution of multiple app types via Managed Distribution: custom apps (developed in-house), free apps (from the App Store), and purchased apps (bought through ABM’s Apps and Books section). This flexibility allows organizations to manage all app needs within ABM, assigning them to users or devices via MDM. Options A, B, and C are all correct individually, but D encompasses them all, aligning with ABM’s comprehensive capabilities as outlined in theApple Business Manager User Guide.

Activation Lock requires an Apple ID (personal or Managed) to be enabled, typically activated when Find My is turned on. It prevents reactivation after a wipe without the associated credentials. An MDM solution (option A) can manage or bypass Activation Lock but isn’t required to use it. Supervision (option C) enhances management but isn’t necessary for Activation Lock. A passcode(option D) adds security but isn’t a prerequisite. TheApple Platform Security Guidespecifies an Apple ID as the core requirement.

Content caching on a Mac (macOS 10.13 or later) doesn’t require an Apple ID, Managed Apple ID, or Personal Apple ID to function. It’s a system-level feature enabled in macOS settings or via MDM, caching content like app updates and iCloud data for network efficiency. While iCloud caching benefits from a user’s Apple ID on client devices, the caching Mac itself doesn’t need one. The Apple Platform Deployment Guide confirms no Apple ID is required for content caching setup.

Erasing triggers ADE. TheApple Business Manager User Guidestates, "To enroll devices in a new MDM solution via ADE after reassignment, erase the devices to restart Setup Assistant and connect to the new server."

To unenroll a device from an MDM solution, an administrator’s approval is typically required, especially for supervised or organization-owned devices. This involves removing the MDM profile from the device via the MDM server, which may also require removing the device from Apple Business Manager or Apple School Manager if enrolled via ADE. The device’s passcode (option B) isn’t required for unenrollment. User acceptance (option C) isn’t needed for administrator-initiated unenrollment, though users might remove profiles manually on unsupervised devices if permitted. A wipe command (option D) isn’t necessary unless unenrollment includes data removal. TheApple Platform Deployment Guideoutlines this process.

To link a new Apple Authorized Reseller to your Apple Business Manager (ABM) or Apple School Manager (ASM) account, you must add the reseller’s Reseller Number (also known as the Apple Customer Number). TheApple Business Manager User Guidestates, "To ensure devices purchased from a new Apple Authorized Reseller appear in Apple Business Manager, add the reseller’s Reseller Number in the ‘Resellers’ section of your account settings." Option B (Organization ID) is provided to the reseller, not added in ABM/ASM, while A and C are not required for this purpose.

Profile Manager, part of macOS Server (now integrated into macOS as a standalone service), is a tool that allows IT administrators to create, edit, and distribute configuration profiles for macOS, iOS, and iPadOS devices. These profiles define settings and restrictions that can be deployed via MDM or manually. Apple Configurator (option A) is primarily for iOS/iPadOS/tvOS device supervision and configuration, not profile creation for macOS. System Preferences (option C) is a user-facing settings app, not a profile creation tool. Terminal (option D) can be used for scripting but isn’t designed for profile creation. TheApple Platform Deployment Guideidentifies Profile Manager as the macOS tool for this purpose.

Declarative Device Management (DDM), introduced by Apple, allows devices to autonomously manage their configurations based on declarations provided by the MDM server. When reporting their status back to the MDM server, devices use the status channel, a dedicated communication pathway designed for this purpose. Declarations (option A) are instructions sent from the MDM server to the device, not the mechanism for reporting status. Profiles (option C) are used in traditional MDM to configure devices but are not specific to status reporting in DDM. Apple’sMDM Protocol Referenceexplains that the status channel enables devices to send updates about their compliance and configuration state, confirming B as the correct answer.

User Enrollment, designed for BYOD, requires a Managed Apple ID to separate personal and managed data on the device. The Managed Apple ID authenticates the user for organizational policies while preserving personal privacy. Automated Device Enrollment (option A) and Device Enrollment (option B) are for organization-owned devices and don’t inherently require Managed Apple IDs, though they can use them optionally. TheApple Platform Deployment Guidespecifies that User Enrollment relies on Managed Apple IDs for its functionality.