Salesforce Health-Cloud-Accredited-Professional Dumps

CRM Analytics for Health Cloud (formerly Tableau CRM) is a powerful analytics platform integrated into Salesforce that extends the reporting capabilities of Health Cloud. It allows organizations to gain actionable insights into care plan adherence across facilities and provides advanced visualization and tracking features.

Key Features of CRM Analytics for Health Cloud:

Prebuilt Dashboards: Includes dashboards tailored for healthcare scenarios, such as care program adherence and patient outcomes.

Customizable Analytics: Enables creating custom reports to monitor adherence trends across multiple facilities.

AI-Powered Insights: Provides predictive insights to improve care plan management.

Why Other Options Are Incorrect:

A. Care Management Extension: Does not focus on reporting; it provides additional care coordination functionalities.

C. Insights for Health Cloud: This option is not a Salesforce feature for reporting or analytics.

D. Reporting Unmanaged Package: While it provides prebuilt reports, it lacks the advanced analytics and visualization of CRM Analytics.

To model associated physicians in Health Cloud, Salesforce recommends using a combination of Healthcare Practitioner and Healthcare Provider objects. These objects are tailored to manage data related to healthcare professionals effectively.

Healthcare Practitioner:

Represents individual practitioners like doctors or specialists.

Tracks specific details, such as credentials, specialties, and associated organizations.

Ideal for modeling the clinic's associated physicians.

Healthcare Provider:

Represents the healthcare organizations or facilities with which the practitioners are associated.

Helps establish relationships between practitioners and the broader healthcare ecosystem.

Why Other Options Are Incorrect:

Contact: While Contacts can represent individuals, they lack the specialized fields and relationships provided by Healthcare Practitioner and Provider objects.

Person Account: Primarily used to represent patients, not physicians or healthcare entities.

To fulfill the requirement of assigning a personalized care plan based on responses from a questionnaire, the following capabilities should be leveraged:

Salesforce Surveys (C):

Facilitates the creation of custom questionnaires.

Enables care managers to record patient responses directly within Salesforce.

Integrated Care Management (B):

Uses care plans to define problems, goals, and interventions.

Automatically assigns personalized care plans based on survey responses via automation (e.g., Flows or OmniScripts).

How These Work Together:

Step 1: Care managers use Salesforce Surveys to record patient responses post-discharge.

Step 2: A configured automation (e.g., Flow) processes these responses and assigns the appropriate care plan using Integrated Care Management.

Why Other Options Are Incorrect:

A. Care Programs: Focuses on managing care program enrollments, not care plan automation.

D. Discovery Framework: Helps manage patient needs and goals but does not handle surveys or care plan assignments.