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Field-Service-Consultant FAQs
The Field-Service-Consultant exam evaluates expertise in Salesforce Service Cloud implementation by testing knowledge on setup, configuration, and customization of Service Cloud, including case management, customer support processes, and integration with Field Service Lightning for optimal service delivery.
The Salesforce Field-Service-Consultant exam emphasizes scheduling and dispatching, work order management, mobile workforce enablement, inventory tracking, and customer communication in field service operations, ensuring candidates can effectively utilize Salesforce Field Service Lightning to enhance service efficiency.
The Field-Service-Consultant exam covers key topics in work order management such as creation, assignment, tracking, and closure of work orders, efficient resource allocation, service appointment scheduling, and optimizing workflows within Salesforce Field Service Lightning for streamlined operations.
The Salesforce Field-Service-Consultant Exam is designed to certify professionals who have experience in implementing Salesforce Service Cloud and Field Service solutions. It tests the ability to design and deploy scalable solutions that meet business requirements using the Salesforce Field Service product and Salesforce Field Mobile application.
Certified Salesforce Field Service Consultants can pursue roles such as Field Service Manager, Salesforce Consultant, Mobile Solution Designer, System Analyst, Technical Architect, and Service Desk Manager. These roles involve designing, implementing, and optimizing field service solutions using Salesforce?.
The salary for a Salesforce Field Service Consultant can vary based on location, experience, and company size. On average, salaries range from $85,000 to $125,000 per year in the United States. Senior roles or those with extensive experience can command higher salaries.
Becoming a certified Salesforce Field Service Consultant offers several benefits, including:
Increased job opportunities and career advancement.
Higher earning potential due to specialized skills.
Recognition as an expert in Salesforce Field Service solutions.
Ability to design and implement efficient field service processes that improve customer satisfaction and operational efficiency.
The exam consists of 60 multiple-choice or multiple-select questions, plus up to 5 unscored items. You'll have 105 minutes to complete it, focusing on real-world scenarios in field service management.
Related Certification Exams
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Field-Service-Consultant PDF vs Testing Engine
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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers
universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app. What should a consultant recommend to control their technicians?
Universal Containers wants to make it easier for Managers to monitor Preventative Maintenance work orders using the Dispatcher Console.
Which two filtering options should managers use to find the appropriate work orders?
Choose ? answers
A technician needs to get replacement part for damaged inventory on them for
an upcoming job.
To which object should the technician add a product request record?


