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B2C-Solution-Architect FAQs
The B2C-Solution-Architect exam assesses your ability to design and implement scalable B2C (business-to-consumer) solutions on Salesforce platforms like Commerce Cloud, Marketing Cloud, and Service Cloud.
The B2C exam focuses on customer experiences, retail, and consumer-facing solutions, while the B2B exam emphasizes managing business-to-business processes, integrations, and supply chains
Certified professionals can expect enhanced job opportunities in solution architecture, with roles focusing on consumer engagement, digital marketing, and cloud commerce, often leading to increased salary potential.
On average, a Salesforce B2C Solution Architect earns between $120,000 and $150,000 annually, depending on experience, location, and industry demand.
The B2C-Solution-Architect is focused on creating B2C-focused solutions within Salesforce’s platforms, while the Salesforce Technical Architect certification evaluates more general technical expertise across various Salesforce domains.
The exam consists of 60 multiple-choice/multiple-select questions and has a time limit of 105 minutes, with a passing score of 58%.
While both certifications involve the Marketing Cloud, the B2C-Solution-Architect exam covers a broader range of technologies and cloud platforms, including commerce and service cloud solutions, whereas the Marketing Cloud Consultant certification focuses specifically on marketing strategies.
The Arch-302 exam validates an individual’s expertise in designing scalable B2C commerce and marketing solutions using Salesforce. It is ideal for experienced architects, solution consultants, and technical leads who already have strong hands-on knowledge in Commerce Cloud, Service Cloud, Marketing Cloud, and integration patterns.
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Salesforce Certified B2C Solution Architect (Arch-302) Questions and Answers
A merchant has a requirement to engage customers with a series of promotional messaging including a coupon offer generated in B2C
Commerce. Reminder emails are sent to those customers who have not redeemed the coupon 10 and 2 days before its expiration.
Which three elements are required to support this scenario?
Choose 3 answers
Universal Containers (UC) uses B2C Commerce, Marketing Cloud, and Salesforce OMS for their online sales capabilities. Given recent logistics constraints and challenges, many customers are asking UC for the ability to make their purchases online but pick them up at a local store or location (BOPIS).
Which consideration should a Solution Architect keep in mind when designing a solution for UC that would allow for this functionality?
Refer to the image below:

A brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community portal. They are going to implement B2C Commerce, Experience Cloud, and Salesforce Identity.
After reviewing the workflow, which system should a Solution Architect recommend to use as a primary authentication method while attempting to minimize migration of customer profile data?
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